Windows 10: BSOD Usually once per boot Solved

  1.    3 Weeks Ago #1

    BSOD Usually once per boot

    I usually, but no always, get a BSOD after starting up my computer. After a reboot, I rarely get a BSOD again.

    Dump is attached. Thanks for the help.
    BSOD Usually once per boot Attached Files
      My System SpecsSystem Spec

  2. philc43's Avatar
    Posts : 2,029
    64bit Win 10 Pro ver 1607 Build 14393.693
       3 Weeks Ago #2

    Hello pgrandst and welcome to TenForums

    The only BSOD event recorded for us to analyse dates back to 17th Jan so I am not sure that it will be very helpful. The analysis of the dump file suggests a hardware event was to blame. Looking at the detail of the thread shows a graphics driver was misbehaving too.

    BugCheck A, {ffffffffffffff8b, ff, 0, fffff801e32e612a}
    Probably caused by : hardware ( nt!PoIdle+32a )
    ffff8f80`ef3fb8e8  fffff809`f3a30a2aUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    The event log confirms what you describe as the shutdowns shortly after the PC restarts. It looks like many of these are from a sleep state and so I'm wondering if the problem is related to this.

    Some things to try:

    1. Update your graphics driver: the best way to do this is to uninstall everything of AMD using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the AMD website. I would advise to only install the driver and not the Catalyst software for tweaking and control.

    2. Some people have had success in disabling "C-states" in the BIOS. This is a low power mode the cpu can use. Make sure it is disabled in your BIOS
     AMD C1E Support (Note) Enables or disables the C1E CPU power-saving function in system halt state. When enabled, the CPU core frequency and voltage will be reduced during system halt state to decrease power consumption. (Default: Disabled)
    3. Turn off the Fast-Start feature - see if this makes a difference.

    4. Please fill in your system specs.

    Try these ideas for now and report back.
      My System SpecsSystem Spec

  3.    2 Weeks Ago #3

    Thanks for your help. I completed #1 and #4 the day after you suggested them and haven't had an issue since.

    If I have a further issue, I'll report back.
      My System SpecsSystem Spec


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