Windows 10: BSOD Usually once per boot Solved

  1.    3 Weeks Ago #1

    BSOD Usually once per boot


    I usually, but no always, get a BSOD after starting up my computer. After a reboot, I rarely get a BSOD again.

    Dump is attached. Thanks for the help.
    BSOD Usually once per boot Attached Files
      My System SpecsSystem Spec

  2. philc43's Avatar
    Posts : 2,029
    64bit Win 10 Pro ver 1607 Build 14393.693
       3 Weeks Ago #2

    Hello pgrandst and welcome to TenForums

    The only BSOD event recorded for us to analyse dates back to 17th Jan so I am not sure that it will be very helpful. The analysis of the dump file suggests a hardware event was to blame. Looking at the detail of the thread shows a graphics driver was misbehaving too.

    Code:
    BugCheck A, {ffffffffffffff8b, ff, 0, fffff801e32e612a}
    Probably caused by : hardware ( nt!PoIdle+32a )
    
    ffff8f80`ef3fb8e8  fffff809`f3a30a2aUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x80a2a
    The event log confirms what you describe as the shutdowns shortly after the PC restarts. It looks like many of these are from a sleep state and so I'm wondering if the problem is related to this.

    Some things to try:

    1. Update your graphics driver: the best way to do this is to uninstall everything of AMD using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the AMD website. I would advise to only install the driver and not the Catalyst software for tweaking and control.

    2. Some people have had success in disabling "C-states" in the BIOS. This is a low power mode the cpu can use. Make sure it is disabled in your BIOS
    Code:
     AMD C1E Support (Note) Enables or disables the C1E CPU power-saving function in system halt state. When enabled, the CPU core frequency and voltage will be reduced during system halt state to decrease power consumption. (Default: Disabled)
    3. Turn off the Fast-Start feature - see if this makes a difference.

    4. Please fill in your system specs.

    Try these ideas for now and report back.
      My System SpecsSystem Spec

  3.    2 Weeks Ago #3

    Thanks for your help. I completed #1 and #4 the day after you suggested them and haven't had an issue since.

    If I have a further issue, I'll report back.
      My System SpecsSystem Spec


 

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