Windows 10: Random BSOD 2-5 times/day using various applications, new computer

  1.    01 Feb 2017 #1

    Random BSOD 2-5 times/day using various applications, new computer


    I have a brand new HP convertible laptop that came to me with Windows 10 installed. Have had frequent blue screen/restarts since buying 2 weeks ago. No apparent single application or activity that is the cause - it can happen just browsing for a file or even when I am not actively using the computer. Have applied all Windows updates and used the Blue Screen troubleshooter with no impact/no results.

    Attaching DM Log Collector file. Please help.

    Attachment 119424
      My ComputerSystem Spec


  2. Posts : 3,365
    64bit Win 10 Pro ver 1803 Build 17134.48 and W10 Insider Build 17672
       02 Feb 2017 #2

    Hello TracyKPA and welcome to TenForums :)

    As this is so new are you able to take it back since the laptop is not fit for purpose.

    All the events suggest memory corruption, this could be bad RAM or bad drivers but you should not have to be diagnosing this yourself on such a new machine.
      My ComputersSystem Spec


 

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