Windows 10: NETIO.SYS stop/restart blue screen after recovering from 0cx0000098 Solved


  1. Posts : 33
    64 bit Win 10 Home, build 10.0.15063
       01 Feb 2017 #1

    NETIO.SYS stop/restart blue screen after recovering from 0cx0000098


    With the help of TenForums, I was able to recover from BSOD 0cx0000098 (see thread : Error 0cx0000098 and System Restore issues )

    I was receiving the NETIO.SYS randomly prior to the previous crash and have received it after the recovery. I suspect a incompatible DRIVER. Thanks in advance for your assistance.
      My ComputerSystem Spec

  2.    01 Feb 2017 #2

    Could you make a new zipfile the current one is empty and reupload it again.
      My ComputerSystem Spec


  3. Posts : 33
    64 bit Win 10 Home, build 10.0.15063
    Thread Starter
       01 Feb 2017 #3

    OK, let's try this again...
      My ComputerSystem Spec

  4.    01 Feb 2017 #4

    Both dumpfiles blames vsdatant Fri Sep 02 05:19:45 2016
    BugCheck 3B, {c0000005, fffff80275bde844, ffffb481272c4e80, 0}

    *** WARNING: Unable to verify timestamp for vsdatant.sys
    *** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
    Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+60 )
    vsdatant.sys

    Driver Description: Zone Alarm TrueVector Device Driver
    Driver Update Site: Internet Security Software Service and Support: Help with PC Protection, Antivirus, Firewall, Spyware, Identity Protection, and more

    You are also using AVG security software, it is never advised to use 2 security software at the same time.
    They probably interfere and can cause all can't kind of problems.

    My advice uininstall/ remove the Zone alarm software.
      My ComputerSystem Spec


  5. Posts : 33
    64 bit Win 10 Home, build 10.0.15063
    Thread Starter
       01 Feb 2017 #5

    Thank you lifetec for the analysis. I use AVG for virus protection and Zonealarm for my firewall. I will uninstall Zonealarm and turn on Windows firewall.
      My ComputerSystem Spec


  6. Posts : 33
    64 bit Win 10 Home, build 10.0.15063
    Thread Starter
       03 Feb 2017 #6

    I uninstalled Zone Alarm Free Firewall but did not "restart" immediately. I received the same stop/restart NETIO.SYS blue screen. The good news is after 2 days from restarting, no Blue Screens!
      My ComputerSystem Spec


 

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