BSOD Power_State_Driver_Failure while using Chrome

  1. Posts : 3
    Windows 10

    BSOD Power_State_Driver_Failure while using Chrome

    Hey! My HP OMEN 15 (2016) recently crashed. It was the first time after 2-3 months, not quite sure. I have no idea how to read a memory dump, so I come here to humbly ask you guys for help
    It happened while using chrome. I normally have CPU max power to 99% to avoid turbo. But, I decided to set it to 100% again while just browsing, why not. I had facebook and a few tabs open, and after 35-45 minutes BSOD happened. POWER_STATE_DRIVER_FAILURE.
    It says on the BlueScreenView that it was caused by ntoskrnl.exe+14a6f0, which is a bit serious, if that's the actual cause. I just want to fix this before it gets worse.

    Anyway here's the log file from your program: Attachment 119068

      My Computer

  2. Posts : 14,039
    Windows 11 Pro X64 22H2 22621.1848

    Looks like you recently updated your NVIDIA GeForce GTX 965M video card driver as it's dated 20/01/2017. Try rolling the drive back in Device Manager, see if that helps.

    The dump indicates a problem with the Nvidia card:
    BugCheck 9F, {3, ffff918948d23060, ffffa781c06ab8e0, ffff91895a8bcb40}
    Implicit thread is now ffff9189`5c800040
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiFdoHandleDevicePower+1e5 )
      My Computers

  3. Posts : 3
    Windows 10
    Thread Starter

    Hey, thanks for the reply! I've uninstalled the Driver and currently installing a fresh one, among others that apparently required update. Hopefully, that'll solve the issue. I'll report back once i'm finished! :)
      My Computer

  4. Posts : 3
    Windows 10
    Thread Starter

    A clean re-install seems to have solved the issue, atleast for now. Thanks for the help!
      My Computer


  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:39.
Find Us

Windows 10 Forums