Windows 10: BSOD Critical_Process_Died, error code ef Solved

  1.    29 Jan 2017 #1

    BSOD Critical_Process_Died, error code ef

    I have been struggling with this problem for quite some time now and have not found a way to fix it, so far I have tried doing a chkdsk and an sfc /scannow as advised by other sites but unfortunately it hasn't help me much, although I will do them again if need be. The error occurs seemingly at random but I have noticed it mainly while on youtube, or chrome. I have included the file that was requested below.
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,237
    Windows 10 Pro X64 17134.191
       29 Jan 2017 #2

    All three dumps are identical and unfortunately don't have much useful data in them.
    BugCheck EF, {ffff9808e8cb5080, 0, 0, 0}
    ETW minidump data unavailable
    Probably caused by : memory_corruption
    Followup:     memory_corruption
    1: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
            A critical system process died
    Arg1: ffff9808e8cb5080, Process object or thread object
    Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    MODULE_NAME: memory_corruption
    IMAGE_NAME:  memory_corruption
    FOLLOWUP_NAME:  memory_corruption
    This can be caused by defective memory or a driver that is corrupting storage. Looking at the Biostar web site for the TZ77D board, I see two drivers that were updated in 2016. Please download and install them if you have not already done so.

    On-board Audio
    eHot-Line Utility

    If that doesn't help then test your ram with memtest86+, I repeat, memtest86+, no other please. Follow these directioons:

    Follow this tutorial: MemTest86+ - Test RAM - Windows 10 Forums

    MemTest86+ is a diagnostic tool designed to test Random Access Memory (RAM) for faults. MemTest86+ will verify that:

    • RAM will accept and keep random patterns of data sent to it
    • There are no errors when different parts of memory try to interact
    • There are no conflicts between memory addresses

    Memtest86+ runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.

    warning   Warning
    MemTest86+ needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM.

    If you are asked to run MemTest86+ by a Ten Forums member make sure you run the full 8 passes for conclusive results. If you run less than 8 passes you will be asked to run it again.

    Note   Note
    MemTest86+ has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.

    Running 8 passes of MemTest86+ is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run MemTest86+ just before you go to bed and leave it overnight.

    Take a picture when done and post in the forum please.
      My ComputersSystem Spec

  3.    31 Jan 2017 #3

    Hey, sorry for the late reply

    Sorry for the late reply, it is exam season for me and today is my last so I had some time to run the test for you last night and here is what came up.
    Attachment 119288
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 6,237
    Windows 10 Pro X64 17134.191
       31 Jan 2017 #4

    Bad ram, now follow Part Three: Results & Extended Testing in the link I gave you to determine what is defective.
      My ComputersSystem Spec


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