Windows 10: CLOCK_WATCHDOG_TIMEOUT BSOD among a multitude of other problems

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  1. Posts : 23
    Windows 10 Pro 64-bit
       29 Jan 2017 #1

    CLOCK_WATCHDOG_TIMEOUT BSOD among a multitude of other problems


    Man, I don't even know what to do with this computer anymore... Just a few days ago, out of the blue, my laptop blue screens with the CLOCK_WATCHDOG_TIMEOUT error every other startup, literally. Google Chrome is refusing to open. I have done a System Restore, a sfc /scannow, Windows and driver updating, but to no avail. I apologize if I'm being a bit of a pain by not supplying vital information that I did not type here, but it seems my story of PC problems will be perpetual, this one being another in a series of odd problems with my laptop.

    Half the time, upon opening games, the laptop lags severely then just freezes.

    I've heard this error can appear from a virus, and I'm fully aware that viruses could strike me anytime with the quantity of potentially harmful things I download. Bitdefender, however, has supposedly cleaned out all viruses.
      My ComputerSystem Spec

  2.    29 Jan 2017 #2

    A couple of suggestions. Check to see that laptop air vents are not blocked and that the fan inside your laptop is working properly. If the laptop is on battery, it may be time to replace that battery pack.

    Ak
      My ComputerSystem Spec


  3. Posts : 23
    Windows 10 Pro 64-bit
    Thread Starter
       29 Jan 2017 #3

    alkaufmann said: View Post
    A couple of suggestions. Check to see that laptop air vents are not blocked and that the fan inside your laptop is working properly. If the laptop is on battery, it may be time to replace that battery pack.

    Ak
    Tried a couple of decently intensive tasks that did not kill the PC, as well as adjust the fan speeds from inside the HP Omen Control application. The fans seem to be working fine. If it is the battery, I'm confused about why it's lifespan is ending just 1.5 years after it was bought.
      My ComputerSystem Spec

  4.    29 Jan 2017 #4

    If your laptop is plugged in then it is not the battery pack. As for the battery lifespan I think it depends how many times the batteries have been recharged.

    Good luck solving the problem. I just had a similar problem clock watchdog timeout with my main PC and it was caused by faulty software controlling my cpu and case fans.

    Ak
      My ComputerSystem Spec


  5. Posts : 5,685
    Windows 10 Pro X64 16299.192
       29 Jan 2017 #5

    The dump indicates a problem with Netwbw02.sys.
    Code:
    ffff8200`2d329228  fffff806`2a261fd1*** WARNING: Unable to verify timestamp for Netwbw02.sys
    *** ERROR: Module load completed but symbols could not be loaded for Netwbw02.sys
     Netwbw02+0x161fd1
    That belongs to your Intel(R) Wireless-N 7260 driver dated 2015-02-22.

    You have a HP OMEN Notebook PC 15 laptop, what is the full model number, 15-??????

    Need to check for a newer driver for the Intel device.
      My ComputersSystem Spec


  6. Posts : 23
    Windows 10 Pro 64-bit
    Thread Starter
       29 Jan 2017 #6

    I updated the Intel Wireless driver, and it seems the issue(s) are fixed for now (I have no idea how that works). The laptop's exact model is HP OMEN Notebook - 15-5002nx (ENERGY STAR)

    Edit: However, Google Chrome is still refusing to launch. It may not be related to this at all, but that seems unlikely.
      My ComputerSystem Spec


  7. Posts : 5,685
    Windows 10 Pro X64 16299.192
       30 Jan 2017 #7

    Uninstall Chrome via Control Panel, Programs and Features then download and install the latest Chrome, see if that helps.

    See here: Uninstall Google Chrome
      My ComputersSystem Spec


  • Posts : 23
    Windows 10 Pro 64-bit
    Thread Starter
       01 Feb 2017 #8

    Chrome is now working. Unfortunately, I have found out absolutely for sure that the blue screen happens every two startups the hard way. The startup in which I said the PC is now working fine was in one of the startups where it did not bluescreen. I'm just about ready to smash this stubborn thing, it's forcing me to revive this thread, too.

    I have to type this because the forum thinks I didn't type anything.
      My ComputerSystem Spec

  •    01 Feb 2017 #9

    themaster402 said: View Post
    Man, I don't even know what to do with this computer anymore... Just a few days ago, out of the blue, my laptop blue screens with the CLOCK_WATCHDOG_TIMEOUT error every other startup, literally. Google Chrome is refusing to open. I have done a System Restore, a sfc /scannow, Windows and driver updating, but to no avail. I apologize if I'm being a bit of a pain by not supplying vital information that I did not type here, but it seems my story of PC problems will be perpetual, this one being another in a series of odd problems with my laptop.

    Half the time, upon opening games, the laptop lags severely then just freezes.

    I've heard this error can appear from a virus, and I'm fully aware that viruses could strike me anytime with the quantity of potentially harmful things I download. Bitdefender, however, has supposedly cleaned out all viruses.

    It seems the CPU is having a issue with staying with the workload usually this happens when the cpu is unstable or been overclocked

    Your CPU may be giving up the Ghost just saying
      My ComputerSystem Spec


  • Posts : 5,685
    Windows 10 Pro X64 16299.192
       01 Feb 2017 #10

    Run dm_log_collector and post the zip file if you have more BSODs.
      My ComputersSystem Spec


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