Page 1 of 2 12 LastLast
  1.    28 Jan 2017 #1
    Join Date : Jan 2017
    Posts : 6
    Windows 10 Pro

    Random BSOD (critical process died)


    Hey All,

    First post on these forums! Soooo, I've been pulling my hair out lately with this BSOD (critical process died) crash (usually occurs at least once a day.). I originally thought it might be hardware related, so I've pretty much replaced every component on my PC, and still the issue persists, I have also tried both Windows 8.1 and 10, and a different HD, same error. I'm thinking the last possibility is that drivers automatically installed by windows are causing problems. So I've ran the analytics software provided and have my system report attached. I've also ran many of the common windows tests, they all don't find any issues. Attachment 118982

    Let me know if there's anything else I can provide, you guys are my last hope.
    Thanks,
    Steve
    Last edited by webhead93; 28 Jan 2017 at 22:09.
      My ComputerSystem Spec
  2.    29 Jan 2017 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,336
    Windows 10 Pro X64 16299.19

    You have Driver Verifier enabled and a lot of options checked. Why?
    I suggest disabling Driver Verifier and see how your PC runs.

    Part Three: Disable Driver Verifier

    Also, there is only one dump in the zip file. Are you running a drive cleaner like CCLeaner? If so, stop using it until this problem is resolved. The more dumps we have to work with the better chance of figuring out the problem.
      My ComputersSystem Spec
  3.    29 Jan 2017 #3
    Join Date : Jan 2017
    Posts : 6
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    You have Driver Verifier enabled and a lot of options checked. Why?
    I suggest disabling Driver Verifier and see how your PC runs.

    Part Three: Disable Driver Verifier

    Also, there is only one dump in the zip file. Are you running a drive cleaner like CCLeaner? If so, stop using it until this problem is resolved. The more dumps we have to work with the better chance of figuring out the problem.
    Thanks for the response, that dump file was generated when I ran Driver Verifier, I disabled it afterwards. Otherwise I haven't been getting any other dump files? I'm not using any drive cleaner.
      My ComputerSystem Spec
  4.    30 Jan 2017 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,336
    Windows 10 Pro X64 16299.19

    Nothing useful in the dump as it doesn't identify the driver causing the problem.

    Looking through Event Viewer log file eventlog.txt, I see lots of these:

    Code:
    Event[1552]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2016-11-20T14:00:58.638
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-665J3HP
      Description: 
    A corrected hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Bus/Interconnect Error
    Processor APIC ID: 36
    
    The details view of this entry contains further information.
    The last one recorded was at Date: 2017-01-13T11:22:46.638.

    See if you can find some of them and post the Details view of th4e entry as suggested above, see if that gives us any additional info.
      My ComputersSystem Spec
  5.    04 Feb 2017 #5
    Join Date : Jan 2017
    Posts : 6
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    Nothing useful in the dump as it doesn't identify the driver causing the problem.

    Looking through Event Viewer log file eventlog.txt, I see lots of these:

    Code:
    Event[1552]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2016-11-20T14:00:58.638
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-665J3HP
      Description: 
    A corrected hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Bus/Interconnect Error
    Processor APIC ID: 36
    
    The details view of this entry contains further information.
    The last one recorded was at Date: 2017-01-13T11:22:46.638.

    See if you can find some of them and post the Details view of th4e entry as suggested above, see if that gives us any additional info.
    Okay, still haven't been able to work this out, I've been looking through the Event Viewer and cleaning up all the errors I find. (usually due to services running that I don't need running.) But still the daily BSOD Critical Process Died persists... after correcting a few of the errors I saw in the Event Viewer, I haven't been able to find any Event 19: errors.

    One thing I've noticed is I get an Information Event ID: 98 (Volume C: (\Device\HarddiskVolume4) is healthy. No action is needed.) before every Critical crash.. Does this possibly lead to the cause?

    Thanks in advance,
    Steve
      My ComputerSystem Spec
  6.    07 Feb 2017 #6
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,336
    Windows 10 Pro X64 16299.19

    One thing I've noticed is I get an Information Event ID: 98 (Volume C: (\Device\HarddiskVolume4) is healthy. No action is needed.) before every Critical crash.. Does this possibly lead to the cause?
    No, that's a normal Event log entry, I see that on every system.

    Please run dm_log_collector and upload the latest zip, I would like to look at a recent eventloh.txt (Event Viewer log file).
      My ComputersSystem Spec
  7.    07 Feb 2017 #7
    Join Date : Jan 2017
    Posts : 6
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    No, that's a normal Event log entry, I see that on every system.

    Please run dm_log_collector and upload the latest zip, I would like to look at a recent eventloh.txt (Event Viewer log file).
    Okay here's the latest log collector file. Also it seems sometimes it wont blue screen, and instead Windows will just hang and become none responsive until pulling the plug and restarting. Attachment 120328
      My ComputerSystem Spec
  8.    09 Feb 2017 #8
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,336
    Windows 10 Pro X64 16299.19

    No new dumps, rats!

    In eventlog.txt, I can see where a shutdown occurred that was not expected, like this:

    Code:
    Event[35971]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2017-02-07T19:31:17.905
      Event ID: 20
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-665J3HP
      Description: 
    The last shutdown's success status was false. The last boot's success status was true.
    
    Event[35977]:
      Log Name: System
      Source: EventLog
      Date: 2017-02-07T19:31:26.911
      Event ID: 6008
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-665J3HP
      Description: 
    The previous system shutdown at 7:09:53 PM on ?2/?7/?2017 was unexpected.
    but I can't find anything prior to that or prior to 7:09:53 PM (19:09:53) that indicates a problem was detected so it sure sound to me like a hardware problem and not a software, OS problem.
      My ComputersSystem Spec
  9.    09 Feb 2017 #9
    Join Date : Jan 2017
    Posts : 6
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    No new dumps, rats!

    In eventlog.txt, I can see where a shutdown occurred that was not expected, like this:

    Code:
    Event[35971]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2017-02-07T19:31:17.905
      Event ID: 20
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-665J3HP
      Description: 
    The last shutdown's success status was false. The last boot's success status was true.
    
    Event[35977]:
      Log Name: System
      Source: EventLog
      Date: 2017-02-07T19:31:26.911
      Event ID: 6008
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-665J3HP
      Description: 
    The previous system shutdown at 7:09:53 PM on ?2/?7/?2017 was unexpected.
    but I can't find anything prior to that or prior to 7:09:53 PM (19:09:53) that indicates a problem was detected so it sure sound to me like a hardware problem and not a software, OS problem.
    Thanks for looking into it, I have literally replaced every part to my build but the power supply, and wasn't thinking it would be an issue caused by a bad PSU.. I also have my system hooked up to a battery backup, to ensure its getting a constant voltage from the outlet. All the disk checks I've ran come up with no issues... Really not sure where to go from here, kinda at a loss.
      My ComputerSystem Spec
  10.    10 Feb 2017 #10
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,336
    Windows 10 Pro X64 16299.19

    My guess is a defective CPU. You have a hundred or more of the Processor Core Machine Check entries.
    Code:
    Event[1552]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2016-11-20T14:00:58.638
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-665J3HP
      Description: 
    A corrected hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Bus/Interconnect Error
    Processor APIC ID: 36
    
    The details view of this entry contains further information.
    Please post the info from a details view of one of these entries, see if anything useful is in there.
      My ComputersSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Solved BSOD - Critical process died
Hey, as who ever read this all ready know, I got a BSOD issue. I have a "critical process died" error whenever I start my computer. I have tried starting the computer in safe mode without any success and I have also tried to reinstall windows 10,...
BSOD Crashes and Debugging
[BSOD]Critical Process Died
Hello, sorry for my bad english its not my official language, Recently i has been getting this problem, mostly when i play games appears the blue screen and the pc reset itself,This are the specifications of my pc: Dual Core E5700 3.00GHZ...
BSOD Crashes and Debugging
win 10 BSOD - Critical process died.
Hi. looking for help. Using as an IT support/general office machine. Get BSOD 4-6 times daily. As yet to determine what is causing. Have been removing software after each BSOD. Win 10 Pro on Dell OptiPlex 380. Upgraded to 8gb mem and...
BSOD Crashes and Debugging
BSOD Critical Process Died (mostly)
Dear all, I am using a Lenovo Y510P, originally installed with Windows 8.1. I upgraded to Windows 10 in July and it worked fine-ish up until now. I have recently (for the past few days) encountered quite frequent BSODs, most of the time with the...
BSOD Crashes and Debugging
BSOD - Critical Process Died
I am running Windows 10 on a desktop computer, clean installation, custom built. My system was working fine for 2 weeks. In the third week i started to notice Explorer.exe hanging up. I disabled every live tile in my Start menu and unpinned some...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:12.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums