Random BSOD (critical process died)

Page 1 of 2 12 LastLast

  1. Posts : 6
    Windows 10 Pro
       #1

    Random BSOD (critical process died)


    Hey All,

    First post on these forums! Soooo, I've been pulling my hair out lately with this BSOD (critical process died) crash (usually occurs at least once a day.). I originally thought it might be hardware related, so I've pretty much replaced every component on my PC, and still the issue persists, I have also tried both Windows 8.1 and 10, and a different HD, same error. I'm thinking the last possibility is that drivers automatically installed by windows are causing problems. So I've ran the analytics software provided and have my system report attached. I've also ran many of the common windows tests, they all don't find any issues. Attachment 118982

    Let me know if there's anything else I can provide, you guys are my last hope.
    Thanks,
    Steve
    Last edited by webhead93; 28 Jan 2017 at 22:09.
      My Computer


  2. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #2

    You have Driver Verifier enabled and a lot of options checked. Why?
    I suggest disabling Driver Verifier and see how your PC runs.

    Part Three: Disable Driver Verifier

    Also, there is only one dump in the zip file. Are you running a drive cleaner like CCLeaner? If so, stop using it until this problem is resolved. The more dumps we have to work with the better chance of figuring out the problem.
      My Computers


  3. Posts : 6
    Windows 10 Pro
    Thread Starter
       #3

    Ztruker said:
    You have Driver Verifier enabled and a lot of options checked. Why?
    I suggest disabling Driver Verifier and see how your PC runs.

    Part Three: Disable Driver Verifier

    Also, there is only one dump in the zip file. Are you running a drive cleaner like CCLeaner? If so, stop using it until this problem is resolved. The more dumps we have to work with the better chance of figuring out the problem.
    Thanks for the response, that dump file was generated when I ran Driver Verifier, I disabled it afterwards. Otherwise I haven't been getting any other dump files? I'm not using any drive cleaner.
      My Computer


  4. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #4

    Nothing useful in the dump as it doesn't identify the driver causing the problem.

    Looking through Event Viewer log file eventlog.txt, I see lots of these:

    Code:
    Event[1552]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2016-11-20T14:00:58.638
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-665J3HP
      Description: 
    A corrected hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Bus/Interconnect Error
    Processor APIC ID: 36
    
    The details view of this entry contains further information.
    The last one recorded was at Date: 2017-01-13T11:22:46.638.

    See if you can find some of them and post the Details view of th4e entry as suggested above, see if that gives us any additional info.
      My Computers


  5. Posts : 6
    Windows 10 Pro
    Thread Starter
       #5

    Ztruker said:
    Nothing useful in the dump as it doesn't identify the driver causing the problem.

    Looking through Event Viewer log file eventlog.txt, I see lots of these:

    Code:
    Event[1552]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2016-11-20T14:00:58.638
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-665J3HP
      Description: 
    A corrected hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Bus/Interconnect Error
    Processor APIC ID: 36
    
    The details view of this entry contains further information.
    The last one recorded was at Date: 2017-01-13T11:22:46.638.

    See if you can find some of them and post the Details view of th4e entry as suggested above, see if that gives us any additional info.
    Okay, still haven't been able to work this out, I've been looking through the Event Viewer and cleaning up all the errors I find. (usually due to services running that I don't need running.) But still the daily BSOD Critical Process Died persists... after correcting a few of the errors I saw in the Event Viewer, I haven't been able to find any Event 19: errors.

    One thing I've noticed is I get an Information Event ID: 98 (Volume C: (\Device\HarddiskVolume4) is healthy. No action is needed.) before every Critical crash.. Does this possibly lead to the cause?

    Thanks in advance,
    Steve
      My Computer


  6. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #6

    One thing I've noticed is I get an Information Event ID: 98 (Volume C: (\Device\HarddiskVolume4) is healthy. No action is needed.) before every Critical crash.. Does this possibly lead to the cause?
    No, that's a normal Event log entry, I see that on every system.

    Please run dm_log_collector and upload the latest zip, I would like to look at a recent eventloh.txt (Event Viewer log file).
      My Computers


  7. Posts : 6
    Windows 10 Pro
    Thread Starter
       #7

    Ztruker said:
    No, that's a normal Event log entry, I see that on every system.

    Please run dm_log_collector and upload the latest zip, I would like to look at a recent eventloh.txt (Event Viewer log file).
    Okay here's the latest log collector file. Also it seems sometimes it wont blue screen, and instead Windows will just hang and become none responsive until pulling the plug and restarting. Attachment 120328
      My Computer


  8. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #8

    No new dumps, rats!

    In eventlog.txt, I can see where a shutdown occurred that was not expected, like this:

    Code:
    Event[35971]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2017-02-07T19:31:17.905
      Event ID: 20
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-665J3HP
      Description: 
    The last shutdown's success status was false. The last boot's success status was true.
    
    Event[35977]:
      Log Name: System
      Source: EventLog
      Date: 2017-02-07T19:31:26.911
      Event ID: 6008
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-665J3HP
      Description: 
    The previous system shutdown at 7:09:53 PM on ?2/?7/?2017 was unexpected.
    but I can't find anything prior to that or prior to 7:09:53 PM (19:09:53) that indicates a problem was detected so it sure sound to me like a hardware problem and not a software, OS problem.
      My Computers


  9. Posts : 6
    Windows 10 Pro
    Thread Starter
       #9

    Ztruker said:
    No new dumps, rats!

    In eventlog.txt, I can see where a shutdown occurred that was not expected, like this:

    Code:
    Event[35971]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2017-02-07T19:31:17.905
      Event ID: 20
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-665J3HP
      Description: 
    The last shutdown's success status was false. The last boot's success status was true.
    
    Event[35977]:
      Log Name: System
      Source: EventLog
      Date: 2017-02-07T19:31:26.911
      Event ID: 6008
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-665J3HP
      Description: 
    The previous system shutdown at 7:09:53 PM on ?2/?7/?2017 was unexpected.
    but I can't find anything prior to that or prior to 7:09:53 PM (19:09:53) that indicates a problem was detected so it sure sound to me like a hardware problem and not a software, OS problem.
    Thanks for looking into it, I have literally replaced every part to my build but the power supply, and wasn't thinking it would be an issue caused by a bad PSU.. I also have my system hooked up to a battery backup, to ensure its getting a constant voltage from the outlet. All the disk checks I've ran come up with no issues... Really not sure where to go from here, kinda at a loss.
      My Computer


  10. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #10

    My guess is a defective CPU. You have a hundred or more of the Processor Core Machine Check entries.
    Code:
    Event[1552]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2016-11-20T14:00:58.638
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-665J3HP
      Description: 
    A corrected hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Bus/Interconnect Error
    Processor APIC ID: 36
    
    The details view of this entry contains further information.
    Please post the info from a details view of one of these entries, see if anything useful is in there.
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 13:06.
Find Us




Windows 10 Forums