Windows 10: BSoD on Start-Up and Google Chrome?

  1.    3 Weeks Ago #1

    BSoD on Start-Up and Google Chrome?

    Bare with me if my description on this isn't great, but this problem has recently just happened.

    Basically, I'm getting BSoD's when I'm sometimes booting up my computer, using Google Chrome (it's happened a couple of times there), and so far...that's it as far as I know. The error code says "Bad_Pool_Header" and from a quick Google search, it seems that many have this problem.
    I already ran the Windows Memory Diagnostic Tool and according to that, all my memory is fine. I also went through my Device Manager and clicked on each one individually and checked it for updates on their drivers (some needed to be updated, some didn't). The problem happened before this and after as well.

    If anyone can help me out, it would be greatly appreciated. Just let me know what I can do to help you. Thanks!
      My System SpecsSystem Spec

  2.    3 Weeks Ago #2

    Re-posting with the attached DM Log Collector.

    In the process of trying to do this, it BSoD on me multiple times to get to this point too.
    BSoD on Start-Up and Google Chrome? Attached Files
      My System SpecsSystem Spec

  3.    3 Weeks Ago #3

    Bumping this thread as I see everyone else is getting help, and my thread is being overlooked. Just getting a little frustrating now. Did I provide the right information? Was it descriptive enough?
      My System SpecsSystem Spec

  4. Ztruker's Avatar
    Posts : 4,542
    Windows 10 Pro X64 14393.576
       3 Weeks Ago #4

    I suspect the reason you were skipped is because you replied to your own post. When looking for work here, I and others look for threads with 0 responses to look at first.

    Not sure what you did but what you uploaded is not the full output of dm_log_collector. Please just run it as directed and upload the resulting zip file. There are several files missing from what you uploaded that I want to see.
      My System SpecsSystem Spec


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