Windows 10: BSOD randomly during day, even at night when pc is asleep

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  1. Ztruker's Avatar
    Posts : 4,562
    Windows 10 Pro X64 14393.576
       3 Weeks Ago #11

    I would think it more likely a driver problem with the logitech headset than a hardware problem, but uninstalling it will at least show if that is the basic problem or not.
      My System SpecsSystem Spec

  2.    3 Weeks Ago #12

    Ztruker said: View Post
    I would think it more likely a driver problem with the logitech headset than a hardware problem, but uninstalling it will at least show if that is the basic problem or not.
    Yeah I uninstalled logitech gaming software completely and ran driver verifier and it didn't crash. So I think it's possibly solved. Going to wait a few days just to be sure though.
      My System SpecsSystem Spec

  3.    2 Weeks Ago #13

    021017-6687-01.dmp - Google Drive ---> latest dump

    On Fri 10/02/2017 10:35:03 PM your computer crashed
    crash dump file: C:\Windows\Minidump\021017-6687-01.dmp
    This was probably caused by the following module: win32kfull.sys (win32kfull+0x86A08)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFF800E4D686A08, 0xFFFFD080BD36E4D0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\win32kfull.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Full/Desktop Win32k Kernel Driver
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
      My System SpecsSystem Spec

  4. Ztruker's Avatar
    Posts : 4,562
    Windows 10 Pro X64 14393.576
       2 Weeks Ago #14

    Please re-run dm_log_collector and upload the zip file here, not some file sharing site.
      My System SpecsSystem Spec


 
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