Windows 10: BSOD - Computer has rebooted from a bugcheck

  1. Posts : 2
    Windows 10 Home 64-bit
       27 Jan 2017 #1

    BSOD - Computer has rebooted from a bugcheck

    My PC has started to randomly reboot, it has done so twice today.

    Left my PC on whilst I headed to work, and I RDP to it from there. I noticed it had restarted and the below error showed in the system log.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000139 (0x0000000000000003, 0xffffcc00e7ca27b0, 0xffffcc00e7ca2708, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 89e48b17-f7f4-49d8-bdeb-789f26c935bf.

    I then returned home to a second reboot/BSOD.

    Details attached, thanks!
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       30 Jan 2017 #2

    Hello Ben :)

    I can't find anything that identifies a cause for this BSOD. It is likely to be a driver that needs updating. Looking at the list of drivers on your system I have highlighted some that are quite old, either remove or update if possible.

    GPU-Z.sys Wed Oct 06 17:14:37 2010 - GPU_Z driver GPU-Z Video card GPU Information Utility
    OpenHardwareMonitorLib.sys Sat Jul 26 14:29:37 2008 - Open Hardware Downloads - Open Hardware Monitor
    vnaap.sys Mon Dec 29 12:10:44 2008 - possibly from Zone Alarm?
      My ComputersSystem Spec


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