(critical process died) BSOD / freezes and crashes

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  1. rowow
    Posts : 58
    Windows 10
    Thread Starter
       New #11

    Ive installed a new copy of windows as said many times, so there isn't much... I did however install google chrome AFTER getting 20 crashes and bsod, as for one reboot the system was stable so I wanted to stress test it. And it shortly after crashed

    I tried following the instructions in the link you sent, however when I upload a photo the page just crashes. So ill type out whats shown

    AMD Radeon Settings
    Google Chrome
    Microsoft Visual C++ 2013 Redistributable (x64)
    Microsoft Visual C++ 2013 Redistributable (x86)
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  3. essenbe
    Posts : 12,801
    Windows 11 Pro
       New #12

    Is your Windows update working? Try going to settings > Update and Security > Update History and see what updates you have installed.
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  4. rowow
    Posts : 58
    Windows 10
    Thread Starter
       New #13

    essenbe said:
    Is your Windows update working? Try going to settings > Update and Security > Update History and see what updates you have installed.
    Windows updates cant work if the system crashes on start or shorty after start.
    If you like I can try reinstalling windows agian with a new usb install.
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  6. essenbe
    Posts : 12,801
    Windows 11 Pro
       New #14

    Where did you download the ISO File. Try downloading again from here Windows ISO Download
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  7. rowow
    Posts : 58
    Windows 10
    Thread Starter
       New #15

    I used the Microsoft windows 10 USB creation tool. Now that I am downloading the ISO, what should I use to create the USB tool, any usb iso burner for example like Rufus?
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  8. essenbe
    Posts : 12,801
    Windows 11 Pro
       New #16

    Rufus will work Try this USB Flash Drive - Create to Install Windows 10
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  9. rowow
    Posts : 58
    Windows 10
    Thread Starter
       New #17

    Thats what I use normally on all my installations. Ill try the ISO this time.
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  10. essenbe
    Posts : 12,801
    Windows 11 Pro
       New #18

    Try a clean install and install nothing at all and see if you get BSODs. I would think, if you do, it is a good chance of a hardware problem.
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  12. rowow
    Posts : 58
    Windows 10
    Thread Starter
       New #19

    essenbe said:
    Try a clean install and install nothing at all and see if you get BSODs. I would think, if you do, it is a good chance of a hardware problem.
    Just did the usb install, after it finished installation it hanged on the "Hi" screen for 10+ mins. Clearly a hardware problem. I tested the system with another working GPU but it still crashes. Ran a mem86 test and it passed. Did a clean wipe and fresh install on a new hard drive and that didnt work. So either a CPU or MB problem. Are you able to determine the culprit from the BSOD reports? So I can get a new cpu/or mb to test.
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  13. essenbe
    Posts : 12,801
    Windows 11 Pro
       New #20

    No, I seriously doubt it. Try memtest86+ again. It must run for 8 complete passes in order to work. ttry it this way. Your system specs show 16GB of ram. It will take around 18 hours to run 8 passes. Also, if you can, please take a picture of the screen and upload it just before you shut it down. If you get an error before the 8 passes, you can stop the test right then. Even 1 error is a failure.

    Please Run Memtest86+

    information   Information
    Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip
    Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
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