Windows 10: (critical process died) BSOD / freezes and crashes Solved

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  1. Posts : 8,205
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       04 Feb 2017 #61

    Are you getting just freezes or are you getting blue screens? It only creates dump files on a BSOD.
      My ComputersSystem Spec

  2.    04 Feb 2017 #62

    I am only getting freezes
      My ComputerSystem Spec


  3. Posts : 8,205
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       04 Feb 2017 #63

    That's why no dump files. Do you do system images?

    Also, is there any app that you run that will always cause a freeze?
      My ComputersSystem Spec

  4.    04 Feb 2017 #64

    No I dont do system images. And the freezes occur on any app. It can be idle for hours and be fine, however once I run a application (be it google chrome, or a game) then it can eventually freeze.
    However what I do notice is that if I play a game, AND be watching youtube videos at the same time (the video is on my second monitor) then I will get a crash far more frequently.
    I also tried disconnecting my second monitor but that doesn't help.
      My ComputerSystem Spec


  5. Posts : 8,205
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       04 Feb 2017 #65

    Would you think that maybe watching a You Tube/Movie while playing a game may over tax your GPU? A couple of things to try. If you are using Adobe Flash, disable Hardware acceleration or Try uninstalling Chrome and using some other browser just to see.

    Usually freezing is running out of resources/a bad driver or ram problems. You may also try

    warning   Warning
    Be sure to create a System Restore point before proceeding further System Restore Point - Create in Windows 10


    DRIVER VERIFIER
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
    information   Information

    What is Driver Verifier:
    It puts stress on the drivers, and tries to make the faulty driver crash the computer. It is designed this way, to attempt to trap the offending driver.


    What you will notice:
    It will tend to make the computer rather slow and sluggish because the drivers are being stressed.
    warning   Warning

    Before enabling DV, make sure you have created a system restore point before enabling Driver Verifier. make a System Restore Point manually before enabling DV.


    Tip   Tip



    • If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
    • If you cannot boot in Safe mode, do a System Restore to a point you made earlier.


    Let us know the results, with the subsequent crash dumps, if any.
      My ComputersSystem Spec

  6.    07 Feb 2017 #66

    Ran driver verifier for a few days and got a couple crashes. Uploaded the DM log files to this message.
    (critical process died) BSOD / freezes and crashes Attached Files
      My ComputerSystem Spec


  7. Posts : 8,205
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       07 Feb 2017 #67

    Would you check C:\Windows\Minidump and see if you have any dump files? There are none in the uploaded files.
      My ComputersSystem Spec

  8.    07 Feb 2017 #68

    there is nothing in C:\Windows\Minidump
      My ComputerSystem Spec


  9. Posts : 8,205
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       07 Feb 2017 #69

    Are you sure your system is set for small memory dumps? BSOD Minidump - Configure to Create in Windows 10
      My ComputersSystem Spec

  10.    07 Feb 2017 #70

    Yes I am sure
      My ComputerSystem Spec


 
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