Windows 10: (critical process died) BSOD / freezes and crashes Solved

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  1.    30 Jan 2017 #41

    I let it run overnight so its 18 hours now and no problems or issues.
      My ComputerSystem Spec

  2.    30 Jan 2017 #42

    Haha, just jinxed myself... After posting that message I went off to do chores and came back to a black screen. Moving the mouse, typing things on the keyboard/etc does not wake up the system. The monitor is on but its black.

    I left it as it is and am waiting on what I should do next
      My ComputerSystem Spec

  3. Posts : 10,527
    Windows 10 Pro and Windows 10 Pro Insider
       30 Jan 2017 #43

    did it go to sleep and couldn't wake up? Try restarting.
      My ComputersSystem Spec

  4.    30 Jan 2017 #44

    essenbe said: View Post
    did it go to sleep and couldn't wake up? Try restarting.
    When a system goes to sleep the monitor shuts off. However the monitor was still on projecting a black image. And when I restarted the system a error page came up, it was going too fast so I couldn't get a clear picture. But I attached the photo of what I managed to picture to this message
      My ComputerSystem Spec

  5. Posts : 10,527
    Windows 10 Pro and Windows 10 Pro Insider
       30 Jan 2017 #45

    Most of the errors I can see is an ATA error. I can only assume it is a sata issue. You may first try replacing the sata cables. The Critical Process died is also often a hard drive problem. Which could be the Motherboard sata ports, data cables or the hard drive itself. The easiest and cheapest thing to replace would be the sata cables, which are very cheap.

    I would also suggest you trying to go into bios, check and see what your sata controller is set to (IDE, AHCI or Raid), then set your bios to optimized defaults. After that go back and make certain your sata controller is set to whatever it is set to right now (or the computer will not boot). Make sure your boot devices are set the way they are now, Save and exit.

    Attachment 119139
      My ComputersSystem Spec

  6.    30 Jan 2017 #46

    Checked the bios and its set to AHCI. I loaded optimized defaults and nothing changed. I got a different SATA cable, and connected it to a different slot. Connected it to my original (first) hard drive and I am not having any issues. Its only been 5 mins but ill post back if it crashes. I'm going to be so ashamed if this all happened because of a faulty SATA cable...
      My ComputerSystem Spec

  7.    30 Jan 2017 #47

    Good news: No more blue screens
    Bad news: Still freezes

    It seems to be a thermal issue, if I leave the system turned off for a while then I can run it longer before it freezes vs rebooting right after a freeze. However I have no clue on how to monitor CPU temperatures. Hardware monitor doesnt show temps for my CPU, and neither does AMD hardware monitoring software. All it gives is thermal margins.
    I tried to boot into bios right after a freeze, however it shows 46c so either it cooled down in 15 seconds or somethings wrong...

    Do you know of any way to monitor temperatures for amd cpu's (fx 9590)?
      My ComputerSystem Spec

  • Posts : 10,527
    Windows 10 Pro and Windows 10 Pro Insider
       30 Jan 2017 #48

    Try Cupid HWMonitor. See how that works.
      My ComputersSystem Spec

  •    30 Jan 2017 #49

    Decided to change and add extra thermal paste on the CPU this time. Its now been a few hours and I ran the system through some heavy load games with no problems. Temperatures stayed below 70c the whole time. But compared to originally (crashing on startup) its far far better. Ill post back if any future issues arise but so far it looks like you solved my problem! Thank you! And thanks for the really quick replies and showing me Linux mint which ill use next time if I have issues.

    I've tried and tested so many things and spent months on this issue with no luck. Its 3 years now that I had this problem since I first made the build. But agian thank you so much! Ive made many computers but never had these sort of problems.

    For anyone wanting to know what helped, changing the sata cable and changing the thermal paste.
      My ComputerSystem Spec

  • Posts : 10,527
    Windows 10 Pro and Windows 10 Pro Insider
       30 Jan 2017 #50

    I'm glad you have fixed it, or at least I hope it is fixed. That is a hot running CPU and you always have to match the CPU cooler to the CPU and what you will do with it. If you remove the CPU cooler, you should always clean the old paste off and apply new thermal paste. I hope everything keeps working for you.
      My ComputersSystem Spec

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