BSOD's - CAPI2 and AddLegacyDriverFiles Errors

patrocle · 23 Jan 2017

Hello,
Lately i am starting to have some computer shut downs,and i have check few things and i can't figure out what maybe the problem, and hopping the pro's to help me out.
At this point can't say for sure what and when is happening, as it looks some of the app's will just say " it stopped working" and that app shuts down.
Thank you for helping.

Golden · 24 Jan 2017

Code:

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Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff80343b5a700, ffffa181c744df38, ffffa181c744d760}

Probably caused by : memory_corruption

Followup:     memory_corruption
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Code:

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Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff80000000078, 2, fffff80041c74466, 2}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!PnpGetObjectPropertyWorker+aa )

Followup:     MachineOwner
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At this stage I'm unsure whether you have a memory problem, or a hard disk problem, or both.

Based on some items in the eventlog, I suspect its the latter:

Code:

Event[0]:
  Log Name: System
  Source: disk
  Date: 2017-01-10T18:37:46.532
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DESKTOP-AOR85DN
  Description: 
An error was detected on device \Device\Harddisk7\DR14 during a paging operation.
An error was detected on device \Device\Harddisk4\DR42 during a paging operation.

I notice you have several backup disks - physically disconnect these if they are up-to-date, then use SeaTools for DOS to check all the other disk. Use this tutorial from our SevenForums site to do that. Post back your findings.

SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

patrocle · 24 Jan 2017

@Golden, Thank you so much for replying and helping!

I am going to do the test that you advice me to do. My computer is 1 months old as i just purchased it.
Regarding memory, i have 4 slots witch have 4 gb per slot (DDR4 Samsung cards)
Now when it comes to the Hard drives, i have quite a few internal and external.
Internal:
>Have one main SSD for windwos 10.
>2 of them attached to MB with sata cables
>2 of them witch are connected to usb3 @ one of my pci-e cards.

External:
>4 of them are connected to usb3 to one of the pci-e usb3 cards.

I notice one of them is little warmer than others. I check with the SeaTools for DOS based on your recommendation.

What u recommend for Memory testing? And can do it all at once? or it must be done each ? And how many passes needs to be done so u know that they are good?

One other question: Do you think that my power supply can handle all the drives,etc when under opening app's? See my specs for the PSU info.(3 of my external usb3 hard drives are self powered to wall plug.)

Thank you so much for help and advice.
Regards.

Golden · 25 Jan 2017

I suggest testing the drives first before moving on to anything else.

patrocle · 25 Jan 2017

Ok, I will.
Will be replying soon with the findings.

Is funny, that from the time of my last post my computer did not shut down at all! I have exited the security software witch is: kaspersky total security 2017. Thinking if the program may not like some of the drivers,etc and creates those errors.

But will check the drives and memory just to make sure. And at this point the kaspersky is turned off.

patrocle · 30 Jan 2017

So the computer has been working fine! Then this morning i find it with the blue screen, saying to fix it.
During fixing i got back in fourth ,just did not want to go to windows, and got those errors:
Attachment 119101

Attachment 119102

Attachment 119103

So finally i did started up by fixing the start up! as before it did not let me.
I have attached the error file again.
I did used the seatools for dos, but i did not see any of my drives.
Memory i will check today! How many passes should it go before i know is good?
What is good to check the hard drive from within the windows?

Thank you for your help!