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  1.    23 Jan 2017 #1
    Join Date : Jan 2017
    Posts : 21
    Widnows 10

    Sleep or idle BSOD


    I have BSOD problem sometimes when Laptop wake up from sleep, on Desktop...
    Last edited by MarkWW; 27 Jan 2017 at 05:00.
      My ComputerSystem Spec
  2.    24 Jan 2017 #2
    Join Date : Nov 2015
    Posts : 2,876
    64bit Win 10 Pro ver 1709 Build 16299.64

    Hello Mark and welcome to TenForums

    One of the BugChecks indicates possible hardware problems so it would be worth running a diagnostic check on your memory.

    Code:
    BugCheck 12B, {ffffffffc00002c4, 7b4, 19b7250, ffffc881494fa000}
    
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by : memory_corruption
    
    FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
    This bugcheck indicates that a single bit error was found in this page.  This is a hardware memory error.



    Sleep or idle BSOD Diagnostic Test Sleep or idle BSOD
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.
      My ComputersSystem Spec
  3.    24 Jan 2017 #3
    Join Date : Jan 2017
    Posts : 21
    Widnows 10
    Thread Starter

    Thank you,

    Attachment 118309
      My ComputerSystem Spec
  4.    24 Jan 2017 #4
    Join Date : Nov 2015
    Posts : 2,876
    64bit Win 10 Pro ver 1709 Build 16299.64

    Great start! Please continue the test for at least 8 passes.
      My ComputersSystem Spec
  5.    24 Jan 2017 #5
    Join Date : Jan 2017
    Posts : 21
    Widnows 10
    Thread Starter

    Windows 10 sometimes give me drive error then check and repair drive after restart.
      My ComputerSystem Spec
  6.    24 Jan 2017 #6
    Join Date : Nov 2015
    Posts : 2,876
    64bit Win 10 Pro ver 1709 Build 16299.64

    Quote Originally Posted by MarkWW View Post
    Windows 10 sometimes give me drive error then check and repair drive after restart.
    After you have completed all 8 passes of the memory test it would be worth running a Chkdsk test.

    If the Hard disk is suspect there are also other tests you can run:



    Sleep or idle BSOD Diagnostics Test Sleep or idle BSOD
     HDD TEST

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My ComputersSystem Spec
  7.    24 Jan 2017 #7
    Join Date : Jun 2015
    Posts : 12,876
    Windows 10 Pro

    Quote Originally Posted by MarkWW View Post
    Please ensure to follow the instructions as requested and run MemTest86+
      My ComputersSystem Spec
  8.    25 Jan 2017 #8
    Join Date : Jan 2017
    Posts : 21
    Widnows 10
    Thread Starter

    I finished tests for RAM (no errors) and HDD (no errors), this is new laptop. I hadn't BSOD problem with Win 8.1.
    Maybe some drivers isn't full compatible with Win10, I manually updated all drivers in Device Manager and wait to see results.
    Do you have any other suggestion?
    Last edited by MarkWW; 28 Jan 2017 at 13:11.
      My ComputerSystem Spec
  9.    27 Jan 2017 #9
    Join Date : Jan 2017
    Posts : 21
    Widnows 10
    Thread Starter

    New dump 26.01.17, maybe you can see something new...
      My ComputerSystem Spec
  10.    03 Feb 2017 #10
    Join Date : Jan 2017
    Posts : 21
    Widnows 10
    Thread Starter

    I checked system files with "sfc /scannow" and it showed me many errors.
    I reinstall Windows 10 with "keep personal data and apps" option. Now I haven't any BSOD.
      My ComputerSystem Spec

 
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