I have BSOD problem sometimes when Laptop wake up from sleep, on Desktop...
BSOD troubleshoot(by frequency):
- Hardware: RAM(MemTest 86), HDD(HDTune), CHKDSK(Win) test
- BIOS: change boot mode(UEFI/Legacy), update BIOS/firmaware
- Drivers: Device Manager(Yellow Exclamation Point), Driver Verifier
- Win OS tools: SFC, DISM, CHKDSK, reinstall OS, malware scan
Last edited by MarkWW; 13 Mar 2018 at 17:56.
Hello Mark and welcome to TenForums :)
One of the BugChecks indicates possible hardware problems so it would be worth running a diagnostic check on your memory.
Code:BugCheck 12B, {ffffffffc00002c4, 7b4, 19b7250, ffffc881494fa000} *** WARNING: Unable to verify checksum for win32k.sys Probably caused by : memory_corruption FAULTY_HARDWARE_CORRUPTED_PAGE (12b) This bugcheck indicates that a single bit error was found in this page. This is a hardware memory error.
Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums
Note
MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
Make a photo of the result and post it.
Thank you,
Attachment 118309
Great start! Please continue the test for at least 8 passes.
Windows 10 sometimes give me drive error then check and repair drive after restart.
After you have completed all 8 passes of the memory test it would be worth running a Chkdsk test.
If the Hard disk is suspect there are also other tests you can run:
Run HDTune to
- check the health,
- scan for errors, no quick scan but full scan
- run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
- the health,
- the error scan,
- the benchmark incl. following
- transfer rate,
- access time,
- burst rate,
- cpu usage.
I finished tests for RAM (no errors) and HDD (no errors), this is new laptop. I hadn't BSOD problem with Win 8.1.
Maybe some drivers isn't full compatible with Win10, I manually updated all drivers in Device Manager and wait to see results.
Do you have any other suggestion?
Last edited by MarkWW; 28 Jan 2017 at 13:11.
New dump 26.01.17, maybe you can see something new...
I checked system files with "sfc /scannow" and it showed me many errors.
I reinstall Windows 10 with "keep personal data and apps" option. Now I haven't any BSOD.
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