Page 1 of 2 12 LastLast
  1.    21 Jan 2017 #1
    Join Date : Jun 2015
    Posts : 170
    Win7 Pro 64-bit\Windows 10 Pro 64-bit dual boot

    BSOD while playing Deus Ex:Mankind Divided on SSD


    Original post is here...

    All disks marked "dirty" after game crash

    BlueScreenView seems to point towards ntoskrnl.exe.

    Thank you.
      My ComputerSystem Spec
  2.    22 Jan 2017 #2
    Join Date : Oct 2013
    South Australia
    Posts : 687
    Mac High Sierra

    There isn't anything obvious in the first few .dmp's I looked at.

    Please do the following:

    Run Driver Verifier for 24 hours, or the occurrence of the next crash, whichever is earlier:
    Driver Verifier - Enable and Disable in Windows 10

    Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.
      My ComputersSystem Spec
  3.    22 Jan 2017 #3
    Join Date : Jun 2015
    Posts : 170
    Win7 Pro 64-bit\Windows 10 Pro 64-bit dual boot
    Thread Starter

    Quote Originally Posted by Golden View Post
    There isn't anything obvious in the first few .dmp's I looked at.

    Please do the following:

    Run Driver Verifier for 24 hours, or the occurrence of the next crash, whichever is earlier:
    Driver Verifier - Enable and Disable in Windows 10

    Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

    Thanks. I will do what you suggest in the next day or so.
      My ComputerSystem Spec
  4.    26 Jan 2017 #4
    Join Date : Jun 2015
    Posts : 170
    Win7 Pro 64-bit\Windows 10 Pro 64-bit dual boot
    Thread Starter

    I was able to force a BSOD. I have attached the dump files here.

    I was checking my Event Viewer and made the changes in this thread, post #7, rebooted and got the BSOD during boot before the splash screen (asking for password) was displayed. I reset and got it again so I powered down and then up and it booted normally. The error was in BrUsbSlb.sys. I have a Brother Printer and the ink is currently low after heavy printing yesterday. I have seen the Brother Status display applet give errors before, just not a BSOD. This problem all started before I was low on ink. this may just have accelerated the original problem.

    I have not run the game that started all this because I didn't know if you wanted me to do that. I can if it will help.
      My ComputerSystem Spec
  5.    26 Jan 2017 #5
    Join Date : Oct 2013
    South Australia
    Posts : 687
    Mac High Sierra

    The BSOD's could be due to several issues - we'll just tackle them as they appear in the .dmp files.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C9, {24c, fffff80d03f90bb8, ffffaf8c39981010, 103}
    
    *** WARNING: Unable to verify timestamp for BrSerIb.sys
    *** ERROR: Module load completed but symbols could not be loaded for BrSerIb.sys
    *** ERROR: Module load completed but symbols could not be loaded for BrUsbSIb.sys
    *** WARNING: Unable to verify timestamp for usbfilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
    Probably caused by : BrSerIb.sys
    
    Followup:     MachineOwner
    ---------
    
    7: kd> lmvm brSerIb
    Browse full module list
    start             end                 module name
    fffff80d`03fa0000 fffff80d`03feb000   BrSerIb  T (no symbols)           
        Loaded symbol image file: BrSerIb.sys
        Image path: \SystemRoot\system32\DRIVERS\BrSerIb.sys
        Image name: BrSerIb.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Jan 22 16:01:55 2008 (479578C3)
        CheckSum:         0004B454
        ImageSize:        0004B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    7: kd> lmvm BrUsbSIb
    Browse full module list
    start             end                 module name
    fffff80d`03f90000 fffff80d`03f93c00   BrUsbSIb   (no symbols)           
        Loaded symbol image file: BrUsbSIb.sys
        Image path: \SystemRoot\system32\DRIVERS\BrUsbSIb.sys
        Image name: BrUsbSIb.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Jan 22 16:01:51 2008 (479578BF)
        CheckSum:         00006F17
        ImageSize:        00003C00
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Those Brother drivers are definately outdated....update them, then run Driver Verifier again.

    Software Download | Brother
      My ComputersSystem Spec
  6.    27 Jan 2017 #6
    Join Date : Jun 2015
    Posts : 170
    Win7 Pro 64-bit\Windows 10 Pro 64-bit dual boot
    Thread Starter

    Is the date of the drivers the "Timestamp"?
    If it is then I am confused.
    The dates on both files in \Windows\system32\drivers is different from that.
      My ComputerSystem Spec
  7.    27 Jan 2017 #7
    Join Date : Oct 2013
    South Australia
    Posts : 687
    Mac High Sierra

    Yes it is. Here it is again, extracted from the drivers file you included in your .zip file:

    Code:
    BrSerIb      Brother MFC Serial Int Brother MFC Serial Int Kernel        Manual     Running    OK         TRUE        FALSE        45,056            24,576      0          1/22/2008 12:01:55 AM  C:\Windows\system32\DRIVERS\BrSerIb.sys          8,192      
    BrUsbSIb     Brother MFC Serial USB Brother MFC Serial USB Kernel        Manual     Running    OK         TRUE        FALSE        0                 10,368      0          1/22/2008 12:01:51 AM  C:\Windows\system32\DRIVERS\BrUsbSIb.sys         1,280
    Im not sure whats going on with your Explorer, but the .dmp and driver file dates match.
      My ComputersSystem Spec
  8.    27 Jan 2017 #8
    Join Date : Jun 2015
    Posts : 170
    Win7 Pro 64-bit\Windows 10 Pro 64-bit dual boot
    Thread Starter

    Quote Originally Posted by Golden View Post
    Yes it is. Here it is again, extracted from the drivers file you included in your .zip file:

    Code:
    BrSerIb      Brother MFC Serial Int Brother MFC Serial Int Kernel        Manual     Running    OK         TRUE        FALSE        45,056            24,576      0          1/22/2008 12:01:55 AM  C:\Windows\system32\DRIVERS\BrSerIb.sys          8,192      
    BrUsbSIb     Brother MFC Serial USB Brother MFC Serial USB Kernel        Manual     Running    OK         TRUE        FALSE        0                 10,368      0          1/22/2008 12:01:51 AM  C:\Windows\system32\DRIVERS\BrUsbSIb.sys         1,280
    Im not sure whats going on with your Explorer, but the .dmp and driver file dates match.
    I don't know what's going on either but I've attached a DOS file listing of those 2 files. Please tell me why the dates in the DOS listing are 1 hour earlier than the Windows listing.
    The dates are 1 hour later in the PowerShell listing than in the DOS listing.
      My ComputerSystem Spec
  9.    27 Jan 2017 #9
    Join Date : Jun 2015
    Posts : 170
    Win7 Pro 64-bit\Windows 10 Pro 64-bit dual boot
    Thread Starter

    I uninstalled the drivers and re-installed them.
    I have attached the listings.
    I will reinstate the Driver Verifier and attempt another crash.
    Shouldn't take longer than a couple of days.
      My ComputerSystem Spec
  10.    27 Jan 2017 #10
    Join Date : Oct 2013
    South Australia
    Posts : 687
    Mac High Sierra

    Be sure to uninstall both of the Brother printers.
      My ComputersSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Solved BSOD playing games, so far 5 multiple BSOD errors, listed inside
Hello, So first of all, I am not a computer wizard. Some terms I might not understand as i've never had a problem like this before, but i'll try to enlist as much information as possible. Since last friday or so, i've suddenly encountered a...
BSOD Crashes and Debugging
BSOD playing DX Mankind Divided, Everspace
I have been having for a few months: random crashes, mostly while playing resource-intensive games. My first guess was a temp issue, but neither CPU or GPU temp goes above 70C. My second guess was PSU, as I replaced an old GTX 460 with a GTX 780 a...
BSOD Crashes and Debugging
Solved BSOD playing playing Tom Clancy's Division
happens when im play division and when coping files from one HDD to another
BSOD Crashes and Debugging
Solved screen divided b 9 thin lines
hey guys, one of our screens is divided by 9 lines and i do not know how to fix this. Any ideas? thanks Jeff
General Support
Solved BSOD playing video games such as Cs:Go etc. Error, Random BSOD's
Hi, i got this computer about 3~ Weeks ago, and have gotten random BSOD's after that. System Information Bellow Intel Core i5-6600K 3.5Ghz @ 3.5 GeForce GTX960 2gb GDDR5, Physx CUDA 1TB Harddisk 7200RPM 8Gb DDR4 2133Mhz Dual Channel, 2x4gb...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 17:53.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums