Windows 10: BSOD error: Unexpected store exception

  1.    20 Jan 2017 #1

    BSOD error: Unexpected store exception

    Hey everyone,

    Recently built a new computer. All parts except the SSD are brand new. I sometimes get this BSOD, and seems random when it happens. It does not collect data and so no dump files. Also, when it tries to reboot, it never recognizes my SSD and so it does not boot. I have to hit the power button to turn it completely off and then back on. Then my machine runs perfectly until the next same BSOD. I have tried using a different SATA port and also a different SATA cable as maybe they were faulty, to no avail. I have also run two different programs to check my SSD health, and both said 100% health. Any ideas?

    NOTE: The two dump files in the zip folder I believe were caused from faulty hardware which I have replaced about 2 weeks ago. Since then, I get the BSOD described above and no dump files.

      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,638
    Windows 10 Pro
       21 Jan 2017 #2

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 4, please remove them as it may cause trouble.

    An easy way to get remove these drivers is by using a restore point prior the installation.

    Please check your SSD for firmware updates and run a chkdsk on the SSD.
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My ComputersSystem Spec

  3.    21 Jan 2017 #3

    Hey Axe0, thanks for the reply. Since I did not have a restore point, I just did a fresh install of my OS and will manually install my drivers. I have also run the chkdsk just to be extra sure. I have attached the log. Let me know if it says anything, and as of now... I will wait to see if I get another BSOD.
      My ComputerSystem Spec

  4.    25 Jan 2017 #4

    Hey Axe0, just had it happen again. Though this time, no BSOD... my computer just completely froze and it sat there for about a minute before hitting the restart button. But then, again, it doesn't pick up my hard drive until I hit the power button. I'm attaching the new log collection. Any ideas?
      My ComputerSystem Spec


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