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  1.    20 Feb 2017 #21
    Join Date : Jan 2017
    Posts : 27
    Windows 10 Pro
    Thread Starter

    After the clean boot and after enabling a bare minimum services to get my work done, the number of BSOD has reduced drastically. This is the most number of days it has run without crashing in a long while. Its crashed only once.
      My ComputerSystem Spec
  2.    20 Feb 2017 #22
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,340
    Windows 10 Pro X64 16299.19

    If it goes for a week with no BSOD then follow the instructions here:
    Code:
      PART TWO  
    
      To Troubleshoot Software Conflicts in a Clean Boot
    to see if you can determine what was the cause and eliminate it so you can return to a normal boot.
      My ComputersSystem Spec
  3.    30 Mar 2017 #23
    Join Date : Jan 2017
    Posts : 27
    Windows 10 Pro
    Thread Starter

    I give up. After clean boot, the number of BSOD have greatly reduced, but they do happen at least once a week. But this I can live with.
      My ComputerSystem Spec
  4.    30 Mar 2017 #24
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    What is the firmware version of your LIteon SSD.
    Did you update the firmware when you were on your previous OS.

    There is a firmwareupdate on the DELL supportsite see here (supports windows 7 and 8)http://www.dell.com/support/home/us/...driverId=P0T9J

    I suspect that you also can use this one now you are on windows 10.

    Check the precise model of your Liteon SSD,( i used the one given by @Ztruker in a previous post)
      My ComputerSystem Spec
  5.    03 Apr 2017 #25
    Join Date : Jan 2017
    Posts : 27
    Windows 10 Pro
    Thread Starter

    With Windows 10, I see that Microsoft has a driver for it. I see that it is using a Microsoft driver.

    Attachment 128056
      My ComputerSystem Spec
  6.    14 Aug 2017 #26
    Join Date : Jan 2017
    Posts : 27
    Windows 10 Pro
    Thread Starter

    I did not see any hardware issue. After windows was patched recently, the number of BSOD reduced, but I still get those periodically. One observation is that
    • I RDP to this computer from a different one
    • I close the lid and open it and start using without a restarting OS

    I consistently get BSOD very soon. Not sure why.
      My ComputerSystem Spec
  7.    14 Aug 2017 #27
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit
      My ComputerSystem Spec
  8.    14 Aug 2017 #28
    Join Date : Jan 2017
    Posts : 27
    Windows 10 Pro
    Thread Starter

    I have uploaded the new files.
      My ComputerSystem Spec
  9.    14 Aug 2017 #29
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Hi Nags,

    It's been a little over 4 months since your last postings.
    The logs reported possible drive corruption and bad blocks.
    There were 15 bsod mini dump files debugged which indicated 3 misbehaving drivers.

    1) open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    5) Run memtest86+ version 5.01 for at least 8 runs.
    This may take many hours so plan to run it overnight.Memtest86+ - Advanced Memory Diagnostic Tool
    When Memtest86+ has completed 8 or more runs use a camera or smart phone camera to take a picture and post an image into the thread.
    Microsoft Community
    MemTest86+ - Test RAM Windows 10 BSOD Tutorials
    6) run one of the SMART tests on your drives:


    CrystalDiskInfo - Software - Crystal Dew World:


    Download Center - Crystal Dew World


    CrystalDiskMark - Software - Crystal Dew World


    Software - Crystal Dew World


    HD Tune: http://www.hdtune.com/


    Hard Disk Sentinel - HDD health and temperature monitoring: Hard Disk Sentinel - HDD health and temperature monitoring


    When the SMART test has completed open the Microsoft snipping tool and make images of the results to post into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials


    check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.


    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    7) Open the Dell website > enter serial or product number with operating system > view all of the available drivers > look for these drivers:


    dnelwf64.sys DNE LightWeight Filter
    VBoxDrv.sys VirtualBox Service
    Netwsw00.sys Intel(R) Wireless

    If any of the drivers are not available on the Dell website then use the blue links below.

    Once the replacement drivers are available use device manager or control panel to uninstall the malfunctioning drivers and then install the new drivers.



    Code:
    The system failed to flush data to the transaction log. Corruption may occur in VolumeId: C:, DeviceName: \Device\HarddiskVolume3.(The request failed due to a fatal device hardware error.)
    Code:
    The system failed to flush data to the transaction log. Corruption may occur in VolumeId: C:, DeviceName: \Device\HarddiskVolume3.
    Code:
    The IO operation at logical block address 0x15aab030 for Disk 0 (PDO name: \Device\0000003a) failed due to a hardware error.
    Code:
    The IO operation at logical block address 0x14f0b750 for Disk 0 (PDO name: \Device\0000003a) failed due to a hardware error.
    Code:
    The IO operation at logical block address 0x248b238 for Disk 0 (PDO name: \Device\0000003b) failed due to a hardware error.
    Code:
    The IO operation at logical block address 0x248b238 for Disk 0 (PDO name: \Device\0000003b) failed due to a hardware error.
    Code:
    Event[9971]:  Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2017-08-14T11:26:18.573  Event ID: 140  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-21-2708557431-859290861-3772443289-1001  User Name: Nags-XPS\Nagarjunam  Computer: Nags-XPS  Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: C:, DeviceName: \Device\HarddiskVolume3.(The request failed due to a fatal device hardware error.)
    Code:
    Event[9925]:  Log Name: System  Source: Disk  Date: 2017-08-12T17:52:55.634  Event ID: 154  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Nags-XPS  Description: The IO operation at logical block address 0x2260b80 for Disk 0 (PDO name: \Device\0000003b) failed due to a hardware error.
    Code:
    Event[9833]:  Log Name: System  Source: Microsoft-Windows-Kernel-PnP  Date: 2017-08-11T19:44:25.199  Event ID: 219  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: Nags-XPS  Description: The driver \Driver\cyhid failed to load for the device {DB743776-404E-4E3B-A236-15BF7E87353A}\HID_DEVICE\5&e0d7f91&0&00.
    Code:
    Event[9688]:  Log Name: System  Source: Microsoft-Windows-DNS-Client  Date: 2017-08-09T15:58:18.005  Event ID: 8019  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-20  User Name: NT AUTHORITY\NETWORK SERVICE  Computer: Nags-XPS  Description: The system failed to register host (A or AAAA) resource records (RRs) for network adapterwith settings:           Adapter Name : {74D70AA1-4526-4733-999C-42B5EB466DE8}           Host Name : Nags-XPS           Primary Domain Suffix : wfm.wegmans.com           DNS server list :                 172.21.18.74, 172.21.18.8           Sent update to server : 172.21.18.74:53           IP Address(es) :             172.21.44.69The reason the system could not register these RRs was because of a security related problem. The cause of this could be (a) your computer does not have permissions to register and update the specific DNS domain name set for this adapter, or (b) there might have been a problem negotiating valid credentials with the DNS server during the processing of the update request.You can manually retry DNS registration of the network adapter and its settings by typing 'ipconfig /registerdns' at the command prompt. If problems still persist, contact your DNS server or network systems administrator. See event details for specific error code information.
    Code:
    BugCheck 154, {ffffc60ad6d14000, ffffdc816d645050, 2, 0}*** WARNING: Unable to verify timestamp for win32k.sys*** ERROR: Module load completed but symbols could not be loaded for win32k.sysProbably caused by : memory_corruption



    Netwsw00.sys Intel® Wireless WiFi Link Adapter http://www.intel.com/p/en_US/support

    dnelwf64.sys Citrix Deterministic Networks DNE Driver (Cisco VPM Client) http://www.citrix.com/lang/English/lp/lp_1680845.asp


    Code:
    NETwNs64     ___ Intel(R) Wireless  ___ Intel(R) Wireless  Kernel        Manual     Running    OK         TRUE        FALSE        4,096             4,333,568   0          2/5/2013 2:00:21 PM    C:\WINDOWS\system32\drivers\Netwsw00.sys         4,096
    Code:
    DNE          DNE LightWeight Filter DNE LightWeight Filter Kernel        System     Running    OK         TRUE        FALSE        0                 139,264     0          10/13/2015 2:21:22 PM  C:\WINDOWS\system32\DRIVERS\dnelwf64.sys         8,192
    Code:
    VBoxDrv      VirtualBox Service     VirtualBox Service     Kernel        System     Running    OK         TRUE        FALSE        0                 606,208     0          3/15/2017 11:17:49 AM  C:\WINDOWS\system32\DRIVERS\VBoxDrv.sys          4,096
    Last edited by zbook; 14 Aug 2017 at 17:14.
      My ComputerSystem Spec
  10.    15 Aug 2017 #30
    Join Date : Jan 2017
    Posts : 27
    Windows 10 Pro
    Thread Starter

    Here is the output of step 2 & step 3 commands.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0

    Image Version: 10.0.15063.0

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    I will complete step 4 and send later
      My ComputerSystem Spec

 
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