Windows 10: Playing Overwatch or any games give me WHEA Uncorrectable Error


  1. Posts : 1
    Windows 10 64Bit
       15 Jan 2017 #1

    Playing Overwatch or any games give me WHEA Uncorrectable Error


    Hey guys I appreciate any help,
    Recently I've been getting these crashes the past 2 days. I play overwatch or final fantasy xiv and it has given me this bsod error. I also got it once just watching anime on a browser. I've checked my cpu temps and gpu temps they seem normal.


    It's been very trivial. I don't OC anything so my CPU and GPU are at stock settings.

    I uploaded the zip here.
    Playing Overwatch or any games give me WHEA Uncorrectable Error Attached Files
      My ComputerSystem Spec


  2. Posts : 2,524
    64bit Win 10 Pro ver 1703 Build 15063.483
       16 Jan 2017 #2

    These errors are generally hardware related and looking at the error record can help pinpoint the cause. I have copied some of the results below:

    Code:
    3: kd> !errrec ffffbf0357f17028
    ===============================================================================
    Common Platform Error Record @ ffffbf0357f17028
    -------------------------------------------------------------------------------
    Record Id     : 01d26e5186071d57
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 1/14/2017 10:36:07 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffbf0357f170a8
    Section       @ ffffbf0357f17180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000003
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffbf0357f170f0
    Section       @ ffffbf0357f17240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000003
    CPU Id        : c3 06 03 00 00 08 10 03 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffbf0357f17240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffbf0357f17138
    Section       @ ffffbf0357f172c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : Internal unclassified (Proc 3 Bank 4)
      Status      : 0xba00000052000402
    This error shows an internal error (not documented) with the CPU but before we blame it entirely it could be that the motherboard drivers need updating. There is a very recent update for the chipset drivers that might fix this. See: Support For Z87-G45 GAMING | MSI Global | Motherboard - The world leader in motherboard design
      My ComputersSystem Spec


 

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