Windows 10: Frequently recurring BSOD with no identified trigger

  1.    14 Jan 2017 #1

    Frequently recurring BSOD with no identified trigger


    Hello,

    I need help fixing a recurring BSOD. It happens every few hours on average, although the time can vary greatly.

    The BSOD has been occurring ever since I used the "Reset this PC" feature in Windows 10. I opted not to keep any of my files because I wanted a clean install. Since getting the BSOD, I have tried repeating this process three times and the BSOD persists.

    I have not identified any common cause of the BSOD. It happens even when the computer is idle with nothing more than the OS running.

    My log collector files are attached.

    -------------

    I'm not sure if this is relevant, but since resetting the PC I've also been having issues with my mouse, similar to those reported by many users in this thread: Mouse click not working after wake up since windows 10 upgrade from - Microsoft Community

    Basically the mouse tracking continues to work, but the click does not. The Windows taskbar does not do the mouseover effect when I put the mouse over pinned applications in the taskbar. The click will continue to work within Chrome and other applications, but it behaves strangely when dealing directly with the OS.

    I've tried reinstalling the mouse drivers and other suggestions in that thread. The only workaround seems to be the <ctrl-alt-delete> <esc> method mentioned by some users, but this is far from ideal given the frequency of this issue (~10 minutes on average).
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       16 Jan 2017 #2

    Hello and welcome to TenForums :)

    The log files are pointing to a graphics driver problem. Please update the NVidia driver. The best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website. When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.

    The BIOS for your motherboard is also quite old and can be updated too.
      My ComputersSystem Spec

  3.    17 Jan 2017 #3

    Hi Phil,

    Thanks for that. I'll give it a try.

    Daniel.
      My ComputerSystem Spec


 

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