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  1.    14 Jan 2017 #1
    Join Date : Jan 2017
    United Kingdom
    Posts : 39
    Windows 10 Pro

    BSODs at random times atikmdag.sys THREAD STUCK IN DEVICE DRIVER


    Hi,

    I have had BSODs for quite a long time now (before Crimson ReLive edition) and they all say THREAD STUCK IN DEVICE DRIVER. (I haven't done anything about it in a long time as I started using it less and my laptop more)

    I have taken quite a few steps to try to fix it:


    • I am using latest versions of AMD Crimson (16.2.2)
    • I have used DDU in recommended modes
    • I have cleared and updated motherboard BIOS
    • I have turned off the iGPU in BIOS
    • I have tried to find atikmdag.sy_ so I can expand it (but it is not found even when using the app, "Everything")
    • I have took apart my PC then rebuilt it (paying careful attention to GPU)
    • I have run DISM and sfc scannow now (no problems)
    • I have run Windows Memory Diagnostic tools (no problems)
    • I checked that the firmware of my OCZ ARC 100 240GB SSD was up to date (it was)


    I found out that the driver causing problems is atikmdag.sys from using BlueScreenView, these are the common things:
    • THREAD_STUCK_IN_DEVICE_DRIVER
    • 0x100000ea
    • dxgkrnl.sys
    • atikmdag.sys


    Here is a part list of what is inside my PC:
    CPU Intel Core i7-4790K 4.0GHz Quad-Core Processor
    CPU Cooler Cooler Master Nepton 140XL 122.5 CFM Liquid CPU Cooler
    Motherboard Gigabyte GA-G1.SNIPER Z97 ATX LGA1150 Motherboard
    Memory Kingston HyperX Fury Red 8GB (1 x 8GB) DDR3-1866 Memory
    Storage OCZ ARC 100 240GB 2.5" Solid State Drive
    Video Card MSI Radeon R9 390 8GB Video Card
    Case NZXT H440 (Black/Red) ATX Mid Tower Case
    Power Supply EVGA SuperNOVA GS 650W 80+ Gold Certified Fully-Modular ATX Power Supply
    Operating System Microsoft Windows 10 Pro OEM 64-bit

    Thanks,
    Alvie

    EDIT: It just had a BSOD again, here's the updated logs: Attachment 117125
    Last edited by Alvie; 14 Jan 2017 at 13:43.
      My ComputerSystem Spec
  2.    16 Jan 2017 #2
    Join Date : Nov 2015
    Posts : 2,876
    64bit Win 10 Pro ver 1709 Build 16299.64

    The log files still point to the graphics driver. Did you try DDU to uninstall everything and then just reinstall the driver only?

    Have you tried running the memory in a different slot - no reason to believe it is a problem but you never know.
      My ComputersSystem Spec
  3.    16 Jan 2017 #3
    Join Date : Jan 2017
    United Kingdom
    Posts : 39
    Windows 10 Pro
    Thread Starter

    I tried that the first time I used DDU, but I haven't done the driver only the last time I did it. I'll try doing it again.

    I'll try running the memory in a different slot and report back
      My ComputerSystem Spec
  4.    17 Jan 2017 #4
    Join Date : Jan 2017
    United Kingdom
    Posts : 39
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by philc43 View Post
    The log files still point to the graphics driver. Did you try DDU to uninstall everything and then just reinstall the driver only?

    Have you tried running the memory in a different slot - no reason to believe it is a problem but you never know.
    Just saw this:
    Attachment 117506
    Stays even after closing and reopening HWMonitor - faulty GPU?

    I haven't had a BSOD yet but I was only running the system for a few minutes.
      My ComputerSystem Spec
  5.    18 Jan 2017 #5
    Join Date : Jan 2017
    United Kingdom
    Posts : 39
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by philc43 View Post
    The log files still point to the graphics driver. Did you try DDU to uninstall everything and then just reinstall the driver only?

    Have you tried running the memory in a different slot - no reason to believe it is a problem but you never know.
    I've done everything you said above, but it happened again:
      My ComputerSystem Spec
  6.    19 Jan 2017 #6
    Join Date : Nov 2015
    Posts : 2,876
    64bit Win 10 Pro ver 1709 Build 16299.64

    There is no further information from the crash dump file that I can extract. You could try running a different hardware monitor program (e.g. speccy) to see if you get the same values.
      My ComputersSystem Spec
  7.    20 Jan 2017 #7
    Join Date : Jan 2017
    United Kingdom
    Posts : 39
    Windows 10 Pro
    Thread Starter

    Ok, I'll try that later.

    Thanks for helping by the way.
      My ComputerSystem Spec
  8.    21 Jan 2017 #8
    Join Date : Jan 2017
    United Kingdom
    Posts : 39
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by philc43 View Post
    There is no further information from the crash dump file that I can extract. You could try running a different hardware monitor program (e.g. speccy) to see if you get the same values.
    Hi,

    I rolled back to AMD Catalyst 15.11.1 Beta drivers, and then expanded the atikmdag.sy_ file and replaced the old driver in Windows\System32\Drivers

    Is it safe to go back to Crimson now?

    Also, speccy is not telling me the voltage and HWMonitor is no longer telling it to me either. However, GPU-Z is and it seems to be normal (~0.8V to 1V on idle)
      My ComputerSystem Spec
  9.    23 Jan 2017 #9
    Join Date : Nov 2015
    Posts : 2,876
    64bit Win 10 Pro ver 1709 Build 16299.64

    I would give it some more time to verify that you have eliminated the BSOD. IF you try and update and start getting the BSODs again you will know what to do and can then periodically test the newer drivers as they become available.
      My ComputersSystem Spec
  10.    24 Jan 2017 #10
    Join Date : Jan 2017
    United Kingdom
    Posts : 39
    Windows 10 Pro
    Thread Starter

    Ok thanks

    I'll give it some more time to ensure I don't have BSODs
      My ComputerSystem Spec

 
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