BSODs at random times atikmdag.sys THREAD STUCK IN DEVICE DRIVER

When I was using the catalyst drivers, I didn't have any BSODs but when I went to Crimson drivers again I started getting them again. I am thinking its a driver issue but still not ruling out hardware, should I try to get it returned?

Personally I would stick with the catalyst drivers but by all means ask MSI and if they have tested your card with the crimson drivers and it works they might take it back or have a suggestion for how to get it working.

philc43 said:

Personally I would stick with the catalyst drivers but by all means ask MSI and if they have tested your card with the crimson drivers and it works they might take it back or have a suggestion for how to get it working.

I asked them if they would allow me to return it but they said their base is in Netherlands but I live in the UK so it will cost me a bit. I know this is kinda unrelated but do you think that they may pay for the postage?

philc43 said:

Personally I would stick with the catalyst drivers but by all means ask MSI and if they have tested your card with the crimson drivers and it works they might take it back or have a suggestion for how to get it working.

It actually happened to me again once in catalyst, I think something inside is faulty.

philc43 said:

Personally I would stick with the catalyst drivers but by all means ask MSI and if they have tested your card with the crimson drivers and it works they might take it back or have a suggestion for how to get it working.

I got a replacement card, but the problem still occurs.

axe0 said:

Hi Alvie,

Is the new GPU seated in the same slot or in a different slot?

Same slot.

axe0 said:

Seat the GPU into a different slot, if the issue is persistent then there are 2/3 options left (excluding software).

I've put it into the bottom slot, and I have also used a different power cable slot on the PSU (VGA2 instead of VGA1). I haven't had much time to fully test if it is working though as the crashes happen randomly and unpredictably.