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  1.    11 Feb 2017 #11
    Join Date : Jan 2017
    United Kingdom
    Posts : 39
    Windows 10 Pro
    Thread Starter

    When I was using the catalyst drivers, I didn't have any BSODs but when I went to Crimson drivers again I started getting them again. I am thinking its a driver issue but still not ruling out hardware, should I try to get it returned?
      My ComputerSystem Spec
  2.    11 Feb 2017 #12
    Join Date : Nov 2015
    Posts : 2,876
    64bit Win 10 Pro ver 1709 Build 16299.64

    Personally I would stick with the catalyst drivers but by all means ask MSI and if they have tested your card with the crimson drivers and it works they might take it back or have a suggestion for how to get it working.
      My ComputersSystem Spec
  3.    18 Feb 2017 #13
    Join Date : Jan 2017
    United Kingdom
    Posts : 39
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by philc43 View Post
    Personally I would stick with the catalyst drivers but by all means ask MSI and if they have tested your card with the crimson drivers and it works they might take it back or have a suggestion for how to get it working.
    I asked them if they would allow me to return it but they said their base is in Netherlands but I live in the UK so it will cost me a bit. I know this is kinda unrelated but do you think that they may pay for the postage?
      My ComputerSystem Spec
  4.    23 Feb 2017 #14
    Join Date : Jan 2017
    United Kingdom
    Posts : 39
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by philc43 View Post
    Personally I would stick with the catalyst drivers but by all means ask MSI and if they have tested your card with the crimson drivers and it works they might take it back or have a suggestion for how to get it working.
    It actually happened to me again once in catalyst, I think something inside is faulty.
      My ComputerSystem Spec
  5.    05 Apr 2017 #15
    Join Date : Jan 2017
    United Kingdom
    Posts : 39
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by philc43 View Post
    Personally I would stick with the catalyst drivers but by all means ask MSI and if they have tested your card with the crimson drivers and it works they might take it back or have a suggestion for how to get it working.
    I got a replacement card, but the problem still occurs.
      My ComputerSystem Spec
  6.    08 Apr 2017 #16
    Join Date : Jun 2015
    Posts : 12,880
    Windows 10 Pro

    Hi Alvie,

    Is the new GPU seated in the same slot or in a different slot?
      My ComputersSystem Spec
  7.    08 Apr 2017 #17
    Join Date : Jan 2017
    United Kingdom
    Posts : 39
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi Alvie,

    Is the new GPU seated in the same slot or in a different slot?
    Same slot.
      My ComputerSystem Spec
  8.    08 Apr 2017 #18
    Join Date : Jun 2015
    Posts : 12,880
    Windows 10 Pro

    Seat the GPU into a different slot, if the issue is persistent then there are 2/3 options left (excluding software).
      My ComputersSystem Spec
  9.    15 Apr 2017 #19
    Join Date : Jan 2017
    United Kingdom
    Posts : 39
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Seat the GPU into a different slot, if the issue is persistent then there are 2/3 options left (excluding software).
    I've put it into the bottom slot, and I have also used a different power cable slot on the PSU (VGA2 instead of VGA1). I haven't had much time to fully test if it is working though as the crashes happen randomly and unpredictably.
      My ComputerSystem Spec
  10.    15 Apr 2017 #20
    Join Date : Jun 2015
    Posts : 12,880
    Windows 10 Pro

    Take the time it requires to test
      My ComputersSystem Spec

 
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