BSOD at Irregular intervals

starview · 14 Jan 2017

Hi, I noticed after the latest windows update a couple of days ago, that I'm getting BSODs with different messages, or PC would freeze and no other option than just to shut down.

Freeze/BSOD can happen in middle of game, middle of email or middle of browing web, no pattern.

What I have done so far is ccleaner to clean registry , updated drivers, uninstalled AMD and reinstalled it.

I noticed in event viewers multiple messages re DCM, tried to follow some online suggestions, but got hung up as permissions were greyed out.

You guys have helped me before rather well, so keeping fingers crossed.

Thanks

Ztruker · 14 Jan 2017

You never responded to my last post in this thread: BSOD - Driver Verifier detected a violation

I don't see anything useful in the latest dumps. Give Driver Verifier a try, see if it shows us anything useful:
===================================================
Driver Verifier is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers.

Driver Verifier - Enable and Disable in Windows 10

Pay close attention to

PART TWO

and make sure the correct boxes are checked.

Warning:
It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

Always create a Restore Point prior to enabling Driver Verifier.

What we're looking for is a verifier generated BSOD with a mini dump that will tell us what driver caused it.

Also noticed you have two 2GB memory DIMMs and two 4GB memory DIMMs installed. Running unmatched memory can sometimes cause strange problems. I suggest removing the two 2GB DIMMs and run for awhile without them, see if that makes any difference. If not, swap 2GB abd 4GB DIMMs and test some more.

starview · 15 Jan 2017

Hi Ztrucker. Had marked it as solved, apologies for not replying.

Yes, did the uninstall AMD and reinstalled it again.

Will do the driver verifier as per this post and reply back.

Noted re memory, will give that a try in the next couple of days since I've heard of stranger things.

Will report back in a couple of days, thks again

Ztruker · 16 Jan 2017

Ok, good luck.

starview · 16 Jan 2017

While playing Starcraft, screen went black in mid game, although PC lights are still on. Did not get blue or red screen, just black and had to manually shut down pc.

Ran tool, enclosed. let me know if shows anything or keep on with
verifier until happens again ?

starview · 16 Jan 2017

Was in middle of an email, screen froze, had to do a hard shutdown. Event viewer showed this, of which there are plenty of instances;

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}
and APPID
{F72671A9-012C-4725-9D2F-2A4D32D65169}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Ztruker · 17 Jan 2017

No new dump unfortunately.

Event viewer log does indicate a hardware problem with a PCI Port though:

Code:

Event[64018]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-01-16T11:50:30.696
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Dad-PC
  Description: 
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Bus:Device:Function: 0x0:0x0:0x0
Vendor ID:Device ID: 0x8086:0x3405
Class Code: 0x30000

The details view of this entry contains further information.

Event[64019]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-01-16T11:50:31.809
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Dad-PC
  Description: 
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Bus:Device:Function: 0x0:0x0:0x0
Vendor ID:Device ID: 0x8086:0x3405
Class Code: 0x30000

The details view of this entry contains further information.

starview · 17 Jan 2017

How do I correct that ? Its still freezing intermittently.... Something I can fix, or do I disable something..or drivers for it somewhere ?

Thanks as usual

Ztruker · 17 Jan 2017

Without a dump it's hard to know. There are no Windows 10 drivers from Dell for this PC.

The files you uploaded in the zip indicate you have 18GB of ram which is an odd number. Looking at the dumps, they aregee you have 18GB sing a mix of 2GB and 4GB DIMMs. I would try removing all the 2GB DIMMs running only with identical 4GB DIMMs. See if that makes a difference.

Mixed memory has sometimes caused weird problems.

starview · 17 Jan 2017

Yup, no such luck in the Dell site. Google reports that the only way of updating this is the updating Intel drivers, which says I have the current drivers.
Event viewer brings up our old friend DCOM:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}
and APPID
{F72671A9-012C-4725-9D2F-2A4D32D65169}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Re memory, had the same sticks and configuration since 2011. Will remove the 2 GB ones which still leaves me with a total of 12GB which should be enough for pretty much anything.

Let me know if you have any ideas re the DCOM error, and I'll report back if removing the memory made a difference (fingers crossed)

BSOD at Irregular intervals

BSOD at Irregular intervals

Ran Verifier