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  1.    14 Jan 2017 #1
    Join Date : Jan 2017
    Posts : 8
    windows 10

    freezing/BSOD 0x00000133 while opening overwatch and alttab play video


    ok, i got a pretty weird freezing / BSOD occurance and really need help

    the freeze / BSOD happen when i open a game (mostly overwatch & worldoftanks) it doesnt matter if im ingame or just in the main menu, but when i alt tab(switch window) to firefox browser and play video(such as video in facebook or youtube) my system will freeze with sound stuttering. sometimes windows will recover (event viewer said my graphic driver crash and recovered) but mostly it will keep freeze and then go BSOD 0x00000133(watchdog violation)

    i tried to edit registry TDRdelay / TDRlevel both no effect
    i updated my Nvidia driver to the latest and also the older one also no effect (my graphic is GTS450)
    i did GPU stress test with furmark, nothing wrong
    never got freeze if i didnt open any game and i can watch video normally. the freeze will only occur when i have overwatch/worldoftanks opened and alttab to firefox browser and play a video on facebook/youtube
    sometimes when i leave browser open without any video playing (2 tab active facebook and twitter) and playing overwatch/worldoftanks sometimes it will freeze too. so annoying

    Bsod viewer said hall.dll and ntoskrnl

    attacment included
    i think the problem is not on my GPU but rather windows 10 driver nvidia
    please help me
    sry if my english is bad
    Last edited by frozensolid; 15 Jan 2017 at 21:58.
      My ComputerSystem Spec
  2.    14 Jan 2017 #2
    Join Date : Nov 2015
    Posts : 2,863
    64bit Win 10 Pro ver 1709 Build 16299.64

    Please update the NVidia driver. The best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website. When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.
      My ComputersSystem Spec
  3.    14 Jan 2017 #3
    Join Date : Jan 2017
    Posts : 8
    windows 10
    Thread Starter

    Quote Originally Posted by philc43 View Post
    Please update the NVidia driver. The best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website. When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.
    i have done that as you said before. uninstall with DDU and then install the latest driver on nvidia website. still no luck
    some friend said to try the tweakforce driver still same.

    i also tried older driver on nvidia driver list no luck at all
      My ComputerSystem Spec
  4.    14 Jan 2017 #4
    Join Date : Jan 2017
    Posts : 8
    windows 10
    Thread Starter

    Quick update: I tried to use Mem check using memtest86 no sign of error
    Also yesterday when I played overwatch without any browser open (only overwatch open) I got freeze again and I got penalty from competitive, it's frustrating and I'm hopeless.
    Please help me

    edit: tried to open overwatch and then play a video file with MPC. no freeze/BSOD so far
    conflict between game & firefox ?

    edit again: so i tried to open overwatch and alt tab play a video on firefox youtube but no freeze. its pretty random

    what i did so far is only turning off vsync on overwatch setting
    Last edited by frozensolid; 15 Jan 2017 at 00:57.
      My ComputerSystem Spec
  5.    15 Jan 2017 #5
    Join Date : Jan 2017
    Posts : 8
    windows 10
    Thread Starter

    This is not solved yet because last week almost a full week I got no freeze, I thought it fix itself but it came back few days ago
    So it pretty random

    Please give me as many info and suggestions as possible
    Someone pls check the bugcheck on the attachment because I don't know how to
    Last edited by frozensolid; 15 Jan 2017 at 21:56.
      My ComputerSystem Spec
  6.    16 Jan 2017 #6
    Join Date : Nov 2015
    Posts : 2,863
    64bit Win 10 Pro ver 1709 Build 16299.64

    If you have had new BSOD events since you last posted the log files, please post a new set for us to check.

    Make sure you are using the default optimized settings in the BIOS, and the graphics driver was installed with a clean install to ensure all the settings were returned to default.
      My ComputersSystem Spec
  7.    18 Jan 2017 #7
    Join Date : Jan 2017
    Posts : 8
    windows 10
    Thread Starter

    ok so it still BSOD
    what i did so far was turn off vsync and install aetheros LAN driver (since i saw some people got BSOD because of LAN driver) but the BSOD still not fix

    the latest BSOD happen when i was searching for game in overwatch and i switch window(alt-tab) to firefox browser, about around -+30 seconds surfing facebook, my computer freeze and then few minutes later it BSOD

    for the bios thing, the only i change was turning RAM from AUTO(1066) to 1333 and SATA mode from IDE to AHCI since im using SSD
    Attachment 117567Attachment 117568

    new log is in the attachment
    it said hal.dll and ntoskrnl again
      My ComputerSystem Spec
  8.    19 Jan 2017 #8
    Join Date : Nov 2015
    Posts : 2,863
    64bit Win 10 Pro ver 1709 Build 16299.64

    Have you tried monitoring voltages on your system? I wonder if the power supply is able to cope when everything is drawing power at full load. HW Monitor or Speccy are good programs.
      My ComputersSystem Spec
  9.    19 Jan 2017 #9
    Join Date : Jan 2017
    Posts : 8
    windows 10
    Thread Starter

    Quote Originally Posted by philc43 View Post
    Have you tried monitoring voltages on your system? I wonder if the power supply is able to cope when everything is drawing power at full load. HW Monitor or Speccy are good programs.
    currently i try remove my WD BLUE 500Gb (game harddisk, PS: the harddisk is 4 years old) which have 2 partition,
    -partition 1 : 100GB disk which i used to use for my OS but no longer in use because it got bad sector on this partition
    -partition 2 : 300GB disk which i use to store my games include the overwatch

    the reason i try to remove it to see if the harddisk is the one who actually cause it or not (all this time i think it imposible since i dont use the harddisk to load OS anymore, only use to load game)
    so i give it a try to remove the harddisk and move the overwatch game to my OS SSD to test it. so far no freeze / BSOD

    for the voltage here is the image below

    Attachment 117671Attachment 117672

    quick update: yesterday i tried the overwatch (PS: game file is on my OS SSD and the old HDD is unplugged) and try to make it break like usual cause ( open overwatch and play a video on youtube / facebook)
    so actually i get 2 freezes (but doesnt BSOD) and both eventviewer said nvidia driver crash and recovered like usual.
    the first one happen when i already open overwatch on main menu and alt tab(switch) window to firefox browser to surf in facebook and it randomly freeze (no video playing in browser)
    the second one happen when overwatch already open on main menu and watching stream on twitch.tv and it freeze and recover from nvidia crash

    after that i tried again open overwatch and watch stream twitch.tv but it didnt freeze/bsod for -+3 hours
    so apparently its pretty random
    Last edited by frozensolid; 19 Jan 2017 at 22:19.
      My ComputerSystem Spec
  10.    23 Jan 2017 #10
    Join Date : Jan 2017
    Posts : 8
    windows 10
    Thread Starter

    a little update:
    ok, so i bought new GTX 1050 TI few days ago (planned upgrade when 1050 TI announced) to upgrade my GTS 450

    havent got any freeze / BSOD since then, so for now i think its safe to say that probably my GTS 450 start to failing or maybe the GTS 450 got compability issue with windows 10? i dunno

    i will come back again to this thread for further update
    Last edited by frozensolid; 23 Jan 2017 at 03:30.
      My ComputerSystem Spec

 
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