Windows 10: BSOD Playing Rome 2, error code 0xc000000f, cng.sys missing or corrupt

  1.    12 Jan 2017 #1

    BSOD Playing Rome 2, error code 0xc000000f, cng.sys missing or corrupt

    First off I am new to the Windows 10 forum so please let me know if I'm doing anything wrong, thanks!

    Ok now to my problem. I was playing Total War Rome 2 when my PC crashed and went right to the BSOD, saying that Microsoft was gathering information about my system, and it would restart when it was complete. I went away for about 2 hours and when I got back, it was still at the same stage. I powered down my PC and when it restarted I was at the Automatic Repair screen. There are several options, but none of them work. Even the advanced options like safe mode and straight up reinstalling windows do nothing. They all just make the screen black for a few seconds, the right back to a menu saying Automatic Repair has failed.

    I've tried several options via the command prompt since it's the only working option I have, but no dice. The initial Automatic Repair screen shows is this,"There was a problem booting your PC/Device. A file was found missing or corrupt. File: cng.sys Error code: 0xc000000f" The things I tried through the command prompt were guides I found through google searches. They pretty much all were commands relating to bcdedit. There is a log file located at E:\WINDOWS\System32\Logfiles\Srt\SrtTrails.txt. It reports an error due to the boot manager.

    Please tell me if there is anything I can provide to help, also please note that I can't access my PC so any "screenshots" will have to be from my phone. Thanks for any help you can provide.:)
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,598
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       13 Jan 2017 #2

    Hello and welcome to the TenForums :)

    As we can't get the log files from you it is going to be harder to trace the cause.

    From your description thecng.sys file is mentioned, this is a Windows system file so if you can get to the command prompt can you run the sfc /scannow command which will repair any system files. See if this helps.

    Another option is to try a recovery disk which you can make on another machine, see Windows 10 Recovery Tools - Bootable Rescue Disk
      My ComputersSystem Spec


Related Threads
BSOD at bootup, error code 0xc000000f in BSOD Crashes and Debugging
My daughter tried to start her laptop this morning to be confronted by a blue Recovery screen. It looks decidedly like a BSOD but I could not follow the posting instructions for this forum because the laptop won't boot. The message reads:...
Dual Boot, Error Code:0xc000000f in Installation and Upgrade
Firstly may I apologise if I have submitted my problem in the incorrect Forum, my symptoms seem to spread across a couple of areas. I am operating a 1 TB drive with Windows 10 and 7 in a Dual Boot configuration on my desktop PC, the win 10 is an...
I upgraded my Toshiba laptop automatically from 8.1 to 10 when the software came out (months ago) - have had no issues with it. Then I was using my laptop it flashed blue and turned off. It now comes up with with recovery - your pc/device needs to...
This computer is ~3 weeks old, and now crashing constantly. Specs are: CPU: i5 - 6600k RAM: 2x 8GB Kingston HyperX Fury DDR4 2666 MOB: ASRock Z170 Pro4 GPU: EVGA GTX 970, SC (I think, I got it from a friend who upgraded) I am now...
Hello, i have resently built a new gaming/development machine for my self and have been Page fault in non-paged area on Blue screening. attached is the minidumps along with all the other required information. i look forward to your...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:20.
Find Us