BSOD Kmode exception not handled

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  1. Posts : 7
    Windows 10
       #1

    BSOD Kmode exception not handled


    Hello everyone!

    I bought a new pc and when I did fresh install of Windows 10 on SSD, as soon as Windows loaded (after welcome screen) I got these errors:

    OneDriverSetup.exe cannot start
    WerFault.exe
    dllhost.exe

    and than BSOD with error description:

    Kmode exception not handled

    Than I used Windows various tools (sfc, dism, memory test) everything went fine and no errors present. After that I loaded Windows in safe mode and those 3 errors dont show up, but what I noticed in Device Manager is that I miss drivers for crucial things (under "Other" section):

    PCI Data acquistion and signal processing controller
    PCI memory controller
    PCI simple communications controller
    SM bus controller

    My friend downloaded all drivers for my motherboard on USB stick, as I dont have internet connection in this new apartment for at least 2 more weeks. He also downloaded SafeMSI so I can install drivers in SafeMode. Windows in safe mode loaded USB stick fine, SafeMSI registered fine and when I want to install various motherboard drivers I get error:

    The application was unable to start correctly (0xc0000005). Click OK to close the application.

    And I cannot do anything, in normal mode it crashes all the time and in safe mode I cannot install anything even with SafeMSI (which works fine) as I get this 0xc error all the time. When I go to Device Manager to these problematic devices and I right click to update driver it wants to connect to internet (and I dont have it) or when I go to update driver manually and to search in specific folder (usb stick and motherboard drivers) it doesnt recognize them. I also tried to find a generic windows driver for these specific devices but I cannot find anything similar on the list.

    Can someone please help and tell me how to proceed and what to do???

    Any help is most appreciated!!!
      My Computer


  2. Posts : 7
    Windows 10
    Thread Starter
       #2

    I followed BSOD - Posting Instructions but I cannot install anything on this pc because of the errors, as Ive stated above. Any other way to get necessary BSOD data/dump file?
      My Computer


  3. Posts : 5,185
    64bit Win 10 Pro ver 21H2
       #3

    Please fill in your system specs with as much detail as possible. We can only suggest the right drivers for you if we know exactly what your computer motherboard and other hardware devices are. Follow this tutorial if you need help on determining your system specs:
    System Specs - Fill in at Ten Forums

    My first suggestion is that as this is a new PC you should simply return it and ask for it to be reset for you.
      My Computers


  4. Posts : 7
    Windows 10
    Thread Starter
       #4

    Thx, I filled out system specs! So, any help is most appreciated!
      My Computer


  5. Posts : 5,185
    64bit Win 10 Pro ver 21H2
       #5

    If you did a fresh install of Windows 10 was it using the recovery disk provided with the PC or do you have your own copy of W10.
      My Computers


  6. Posts : 7
    Windows 10
    Thread Starter
       #6

    I have my own copy
      My Computer



  7. Posts : 5,185
    64bit Win 10 Pro ver 21H2
       #7

    I would try another installation and if it fails again I think you will have to wait until you have access to the internet.

    Make sure you do a clean installation: https://www.tenforums.com/tutorials/...n-install.html
      My Computers


  8. Posts : 7
    Windows 10
    Thread Starter
       #8

    I will wait for internet to arrive! Please, dont close thread till I reply how it went after net is installed here. Thx
      My Computer


  9. Posts : 7
    Windows 10
    Thread Starter
       #9

    Internet arrived! So, I tried to do windows update, it download everything but it says: install failed - for all updates!!! Still cannot install anything, I tried again manually to install some things, doesnt work! Now I get error sometimes that I miss: api-ms-win-core-sysinfo-l1-1-0.dll

    Any help is appreciated!
      My Computer


  10. Posts : 5,185
    64bit Win 10 Pro ver 21H2
       #10

    Have you tried doing a clean installation now that you have internet access?
      My Computers


 

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