Windows 10: BSOD Kmode exception not handled

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  1.    11 Jan 2017 #1

    BSOD Kmode exception not handled

    Hello everyone!

    I bought a new pc and when I did fresh install of Windows 10 on SSD, as soon as Windows loaded (after welcome screen) I got these errors:

    OneDriverSetup.exe cannot start

    and than BSOD with error description:

    Kmode exception not handled

    Than I used Windows various tools (sfc, dism, memory test) everything went fine and no errors present. After that I loaded Windows in safe mode and those 3 errors dont show up, but what I noticed in Device Manager is that I miss drivers for crucial things (under "Other" section):

    PCI Data acquistion and signal processing controller
    PCI memory controller
    PCI simple communications controller
    SM bus controller

    My friend downloaded all drivers for my motherboard on USB stick, as I dont have internet connection in this new apartment for at least 2 more weeks. He also downloaded SafeMSI so I can install drivers in SafeMode. Windows in safe mode loaded USB stick fine, SafeMSI registered fine and when I want to install various motherboard drivers I get error:

    The application was unable to start correctly (0xc0000005). Click OK to close the application.

    And I cannot do anything, in normal mode it crashes all the time and in safe mode I cannot install anything even with SafeMSI (which works fine) as I get this 0xc error all the time. When I go to Device Manager to these problematic devices and I right click to update driver it wants to connect to internet (and I dont have it) or when I go to update driver manually and to search in specific folder (usb stick and motherboard drivers) it doesnt recognize them. I also tried to find a generic windows driver for these specific devices but I cannot find anything similar on the list.

    Can someone please help and tell me how to proceed and what to do???

    Any help is most appreciated!!!
      My ComputerSystem Spec

  2.    11 Jan 2017 #2

    I followed BSOD - Posting Instructions but I cannot install anything on this pc because of the errors, as Ive stated above. Any other way to get necessary BSOD data/dump file?
      My ComputerSystem Spec

  3. philc43's Avatar
    Posts : 3,603
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       11 Jan 2017 #3

    Please fill in your system specs with as much detail as possible. We can only suggest the right drivers for you if we know exactly what your computer motherboard and other hardware devices are. Follow this tutorial if you need help on determining your system specs:
    System Specs - Fill in at Ten Forums

    My first suggestion is that as this is a new PC you should simply return it and ask for it to be reset for you.
      My ComputersSystem Spec

  4.    11 Jan 2017 #4

    Thx, I filled out system specs! So, any help is most appreciated!
      My ComputerSystem Spec

  5. philc43's Avatar
    Posts : 3,603
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       11 Jan 2017 #5

    If you did a fresh install of Windows 10 was it using the recovery disk provided with the PC or do you have your own copy of W10.
      My ComputersSystem Spec

  6.    11 Jan 2017 #6

    I have my own copy
      My ComputerSystem Spec

  7. philc43's Avatar
    Posts : 3,603
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       11 Jan 2017 #7

    I would try another installation and if it fails again I think you will have to wait until you have access to the internet.

    Make sure you do a clean installation:
      My ComputersSystem Spec

  8.    11 Jan 2017 #8

    I will wait for internet to arrive! Please, dont close thread till I reply how it went after net is installed here. Thx
      My ComputerSystem Spec

  9.    12 Jan 2017 #9

    Internet arrived! So, I tried to do windows update, it download everything but it says: install failed - for all updates!!! Still cannot install anything, I tried again manually to install some things, doesnt work! Now I get error sometimes that I miss: api-ms-win-core-sysinfo-l1-1-0.dll

    Any help is appreciated!
      My ComputerSystem Spec

  10. philc43's Avatar
    Posts : 3,603
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       12 Jan 2017 #10

    Have you tried doing a clean installation now that you have internet access?
      My ComputersSystem Spec

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