BSOD Ntoskrnl.exe windows 10

I have been having multiple BSOD caused by ntoskrnl.exe+14a6f0 and I have tested the memory and it seems fine. Also updated all the drivers that needed it. I have BlueScreenView on my laptop to try and track whats happening but I am coming up short. Any thoughts or help would be appreciated. Its happening several times a day.

Hello and welcome to TenForums :)

How did you test your memory? Please report the method used and results.

I used memtest and it said there was no issues.

Did you complete all eight passes as recommended in this tutorial?

Went through 11 passes last night with no errors of memtest86.

What do I look at now?

I have gone back to your crash dump from 4th Jan and found the following drivers were not loading correctly:

Code:

ffffd300`a619c5c8  fffff80e`c9637dd0Unable to load image \SystemRoot\System32\drivers\Qcamain10x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Qcamain10x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Qcamain10x64.sys
 Qcamain10x64+0x157dd0

ffffd300`a619ba38  fffff80e`c5d39911Unable to load image \SystemRoot\System32\drivers\iaStorA.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
 iaStorA+0xb9911

I would suggest you update your Intel RST (Rapid Storage Technology) driver using the following website: Drivers & Software and see if this makes a difference. The other driver is related to your network driver and it looks as if it is up to date but it would be worth checking on the Acer website for your particular model.

thank you. I have done that and will now wait and see if any blue screens happen in the next few days. regardless, I am very appreciative for all the advice and help!

Well it happened again, almost as soon as I brought up my laptop today. Clicked on chrome and bam. So I uploaded a new dmp batch of files. Any thoughts?

The bsod file for today shows the following:

Code:

BugCheck 3B, {c0000005, ffffef25361a8243, ffffb6803a646fd0, 0}
Probably caused by : win32kbase.sys ( win32kbase!DirectComposition::CConnection::RemoveCompositionFrame+63 )
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.

ffffb680`3a646618  fffff804`62c0e6cfUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x2ce6cf

This time it is the Intel Graphics Driver that was highlighted.
Your driver file is this one:

Code:

0: kd> lmvm igdkmd64
Browse full module list
start             end                 module name
fffff804`62940000 fffff804`630fa000   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Apr 22 21:37:26 2016 (571A8B86)
    CheckSum:         00798694
    ImageSize:        007BA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Try updating to the latest on the Intel site: ver 15.45.10.4542 Downloads for Graphics Drivers