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  1.    16 Jan 2017 #11
    Join Date : Jan 2017
    Posts : 15
    Windows 10
    Thread Starter

    I try and update it manually or through the intel driver update utility and I get this message: Error: A customized computer manufacturer driver is installed on your computer. The Intel® Driver Update Utility is not able to update the driver. Installing a generic Intel® driver instead of the customized computer manufacturer driver can cause technical issues. Contact your computer manufacturer for the latest driver for your computer.

    Its an Acer...is that who I contact?
      My ComputerSystem Spec
  2.    16 Jan 2017 #12
    Join Date : Nov 2015
    Posts : 2,944
    64bit Win 10 Pro ver 1709 Build 16299.98

    Yes use the Acer website. Try this: Product support and select the download for the VGA driver.
      My ComputersSystem Spec
  3.    17 Jan 2017 #13
    Join Date : Jan 2017
    Posts : 15
    Windows 10
    Thread Starter

    after that update, I've gone 24 hours without a BSOD. I'm hoping it is fixed, but giving it a few days to make sure before I mark it as solved thanks for your help!!
      My ComputerSystem Spec
  4.    19 Jan 2017 #14
    Join Date : Jan 2017
    Posts : 15
    Windows 10
    Thread Starter

    thank you all SO much!!
      My ComputerSystem Spec
  5.    19 Jan 2017 #15
    Join Date : Nov 2015
    Posts : 2,944
    64bit Win 10 Pro ver 1709 Build 16299.98

    You are most welcome!
      My ComputersSystem Spec
  6.    23 Jan 2017 #16
    Join Date : Jan 2017
    Posts : 15
    Windows 10
    Thread Starter

    so after a week, I got another one with a different message about attempting to write to read only memory so I am uplading my info again and asking for help Attachment 118267
      My ComputerSystem Spec
  7.    24 Jan 2017 #17
    Join Date : Nov 2015
    Posts : 2,944
    64bit Win 10 Pro ver 1709 Build 16299.98

    Your latest error is usually associated with a faulty driver but unfortunately the driver does not show up in the analysis.

    In this case it would be worth running Driver Verifier to see if Windows can find any misbehaving drivers. Please note the warnings and make sure you have backups and restore points set.



    BSOD Ntoskrnl.exe windows 10 Diagnostic Test BSOD Ntoskrnl.exe windows 10
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please read and run driver verifier.

    If you suspect a driver is causing a problem but do not have a clear idea which one it is then Driver Verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or until you have a bluescreen, whichever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset driver verifier from within safe mode, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec
  8.    30 Jan 2017 #18
    Join Date : Jan 2017
    Posts : 15
    Windows 10
    Thread Starter

    I'm not sure i'm comfortable doing that level of testing. Would a windows reinstall fix the stupid ntoskrnl.exe +155829?
      My ComputerSystem Spec
  9.    30 Jan 2017 #19
    Join Date : Nov 2015
    Posts : 2,944
    64bit Win 10 Pro ver 1709 Build 16299.98

    Quote Originally Posted by Jackster13 View Post
    I'm not sure i'm comfortable doing that level of testing. Would a windows reinstall fix the stupid ntoskrnl.exe +155829?
    Not necessarily since there is nothing actually wrong with ntoskrnl.exe; that just happens to be the process that is running when the BSOD occurs. The trigger is nearly always a bad driver.
      My ComputersSystem Spec
  10.    30 Jan 2017 #20
    Join Date : Jan 2017
    Posts : 15
    Windows 10
    Thread Starter

    So the only way to fix it is the driver verifier?
      My ComputerSystem Spec

 
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