Windows 10: Getting GPU driver and DPC Watchdog Violations

  1.    09 Jan 2017 #1

    Getting GPU driver and DPC Watchdog Violations


    Hi

    for a while, 12 months, my PC has been restarting and going to the logon screen, this only happens when the PC is idle for a while, it has never happened while I was working with the PC.

    Recently the 2TB Hard drive failed and was replaced with two 1TB drives, this seemed to fix the problem for a couple of weeks but then the PC wouldn't boot showing a "cannot find the device".

    I opened up the case and tried booting with one drive connected and found that with drive 0 (boot drive) only connected the PC booted fine, but with both drive 0 and 1 the boot error happened, I replaced the drive 1 and the problem seemed to be fixed. Then it happened again and I was advised to prevent restarts on error and I got the GPU driver problem, I updated the driver and the problem seemed fixed again, now it has happened tice with the DPC Watchdog Violation error.

    This is a summary of the recent events discussed here.
    PC Restarting by itself

    Once again this only happens when the PC is idle for a while.

    I have attached the Log file

    Regards

    Daniel
    Getting GPU driver and DPC Watchdog Violations Attached Files
      My ComputerSystem Spec


  2. Posts : 2,418
    64bit Win 10 Pro ver 1703 Build 15063.413
       09 Jan 2017 #2

    The most recent BSOD still points to a graphics driver issue.

    Code:
    ffff9c81`23186b60  fffff807`ded38000Unable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x818000
    
    1: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff807`de520000 fffff807`df2ec000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Sat Oct 22 05:55:42 2016 (580AF14E)
        CheckSum:         00D86301
        ImageSize:        00DCC000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please update the NVidia driver. The best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website. When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.
      My ComputersSystem Spec

  3.    09 Jan 2017 #3

    Hi

    thank you for your help, I have done as you advised and will wait a couple of days to see if any BSOD events occur.

    Best regards

    Daniel
      My ComputerSystem Spec

  4.    14 Jan 2017 #4

    Hi

    I was really hopeful but it happened again today.

    I was in the process of downloading a couple of small files, from a Train Sim site I use a lot, I walked away from the PC and
    went out, when I came back after 2 hours the BSOD was showing.
    The files had down loaded in my absence and are still zipped up.

    I have attached a log.

    regards

    Daniel
    Getting GPU driver and DPC Watchdog Violations Attached Files
      My ComputerSystem Spec


  5. Posts : 2,418
    64bit Win 10 Pro ver 1703 Build 15063.413
       16 Jan 2017 #5

    I've looked at your latest log files. Here are some of the findings:

    Code:
    BugCheck 133, {1, 1e00, 0, 0}
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    
    
    
    fffff800`ff751950  fffff802`2924baf0Unable to load image bcmwlhigh664.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bcmwlhigh664.sys
    *** ERROR: Module load completed but symbols could not be loaded for bcmwlhigh664.sys
     bcmwlhigh664+0x1baf0
    
    fffff800`ff7511e8  fffff802`2cc1874cUnable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x5f874c
    It would be worth looking for an updated Broadcom network adapter driver.

    The only other thing I have noticed is that you are using 2 different types of memory. This is not advised since the dual channel memory feature will not function. You could try running with one removed and see if it makes a difference, or fit a matching pair.
      My ComputersSystem Spec

  6.    16 Jan 2017 #6

    Hi

    thanks for your help, I am unable to find any mention of a Broadcom adapter?

    As soon as I get a chance I will open up the case and take the RAM sticks to the supplier and get it fixed, supplying a PC with differing RAM is just not on.

    Meantime, if I get another BSOD, can I post again?

    Regards

    Daniel
      My ComputerSystem Spec

  7.    26 Jan 2017 #7

    Hi

    I am working on getting a matching pair of RAM but meantime it has happened again, from memory
    I had my email client and a browser open.

    Please see the attached file for the BSOD info.

    I appreciate any help or advice

    Thanks

    Daniel
    Getting GPU driver and DPC Watchdog Violations Attached Files
      My ComputerSystem Spec


  8. Posts : 2,418
    64bit Win 10 Pro ver 1703 Build 15063.413
       27 Jan 2017 #8

    I've looked at your latest event and it once again points to the graphics display adapter as mentioned in my first response. The Broadcom adapter mentioned earlier is a driver possibly for a USB wireless network adapter which may have another name but uses the Broadcom chip.
      My ComputersSystem Spec

  9.    27 Jan 2017 #9

    Hi

    thanks for your advice, I'll look for a device that could be the issue.

    Cheers

    Daniel
      My ComputerSystem Spec


 

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