Windows 10: BSOD immediately after sleep/hibernate V2

  1.    02 Jan 2017 #1

    BSOD immediately after sleep/hibernate V2


    This is just a continuation of a previous thread which was marked as too old. See BSOD immediately after sleep/hibernate

    Had another BSOD immediately after returning from hibernate. I checked the disk again but saw no further errors so I can rule out the disk this time hopefully or maybe not.

    I have attached the dm logs.

    Thanks
    Rob.
    BSOD immediately after sleep/hibernate V2 Attached Files
      My ComputerSystem Spec


  2. Posts : 5,012
    Windows 10 Pro X64 15063.138
       02 Jan 2017 #2

    No new dump in the zip file you uploaded. The dump from 12/13 at 3:21PM shows this though:
    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff80239e0f6d4, ffffa881074863d8, ffffa88107485c00}
    Probably caused by : AppleCharger.sys ( AppleCharger+14e0 )
    It's pretty old: Sun Oct 27 21:59:21 2013.

    Driver Description: GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge
    Driver Update Site: Updates can be found here - GIGABYTE - Support

    Uninstall it for now, see if that helps.

    Also wait to see what @axe0 has to say about this latest BSOD.
      My ComputersSystem Spec

  3.    02 Jan 2017 #3

    Yes there is dated 01017-45843-01.dmp.

    I know about the problem with apple, they don't like Microsoft and vice versa. We only borrowed the iPhone and I promise never to plug it in again.
      My ComputerSystem Spec


  4. Posts : 5,012
    Windows 10 Pro X64 15063.138
       02 Jan 2017 #4

    Was it plugged in when the BSOD occurred? If not then you need to uninstall the driver.
      My ComputersSystem Spec


  5. Posts : 11,543
    Windows 10 Pro
       02 Jan 2017 #5

    In the latest dump file, it looks like Kaspersky has issues retrieving data from the registry.
    Check if there are software updates for Kaspersky, else repair install Kaspersky or temporary remove it.
      My ComputersSystem Spec

  6.    03 Jan 2017 #6

    Yes I saw that Kaspersky had some sort of problem and as it was time for an upgrade I went ahead and upgraded to version 17.
      My ComputerSystem Spec


 

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