BSOD while playing games, browsing internet, watching videos


  1. Posts : 1
    Windows 10
       #1

    BSOD while playing games, browsing internet, watching videos


    Hello and thank you so much in advance for any help you can give me. For the past month or so I've been getting more and more BSODs with different error messages each time. They mainly occur when I'm playing games (Starcraft 2, Battlefield 1, Infinite Warfare), browsing the internet and watching movies. I haven't had these kinds of issues before and the BSODs kind of popped up out of nowhere. I've attached the dump log as requested. Thank you again!

    Matt
      My Computer


  2. Posts : 654
    windows 10 Pro
       #2

    The earliest of your dumpfiles is
    Code:
     BugCheck 12B, {ffffffffc00002c4, 542, 11f4660, ffffa081f417c000}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
    This bugcheck indicates that a single bit error was found in this page.  This is a hardware memory error.
    Arguments:
    Arg1: ffffffffc00002c4, virtual address mapping the corrupted page
    Arg2: 0000000000000542, physical page number
    Arg3: 00000000011f4660, zero
    Arg4: ffffa081f417c000, zero
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  PAGE_NOT_ZERO
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    
    PROCESS_NAME:  MemCompression
    Start with testing your Memory.
    Memory Test.
    Please start with diagnosing the system RAM first. You can use the free tool "Memtest86+" to stress test the RAM.

    How to run "Memtest" - RAM - Test with Memtest86+ - Windows 7 Help Forums
    MemTest86+ - Test RAM - Windows 10 Tutorials
    Make sure you are using the latest version 5.01 - Memtest86+ - Advanced Memory Diagnostic Tool

    You can stop the test even if a single error is found during the test. Otherwise continue the test for 8-10 passes and post a screenshot with next reply. 8 passes is the recommended bare minimum but more passes will give better result.
      My Computer


 

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