New
#1
BSOD seems to happen when attaching and removing external devices
Dear Sir/Madame,
I have been having an intermittent problem with my Acer Aspire 5251-1805 running Windows 10 and it was not a problem previously. I noticed that when I was attaching an external drive or wi-fi booster on my computer it will crash and restart. I get a message saying it is collecting data and will restart -- it does restart without any problems but it is frustrating because I will sometimes lose data within a program especially the voice recorder. I now have many voice recorder files that are unreadable because of the BSOD but the apps themselves are crashing too.
Many times I will find that the computer has crashed and restarted because of an app that has restarted and needs me to take some type of action that occurs only at startup. Because some apps do not restart they will no longer be running so I cannot say for certain if the app is crashing or it is the BSOD that has caused the app to no longer be running. I am attaching the zip file per the instructions and I will await a response to my problem.