1. Joined : Dec 2016
    Posts : 2
    Windows 10
       3 Weeks Ago #1

    Whea Uncorrectable Error-with mostly Adobe Lightroom and Photoshop Use


    I have been getting a Whea Uncorrectable Error when using Lightroom and/or Photoshop Creative Cloud versions and sometimes on Youtube. I did not have this issue in the past when I first downloaded and converted to R10. It started occurring with the update of 10 a few weeks ago.
    Don't know what else to report. Some system info below:
    Velocity Micro PC with Intel Core i7 4790@3.6 Ghz
    Nvidia Geforce GTX 650 TI BOOST
    8 g RAM

    Many thanks for any help you can provide.

    Dennis
    Whea Uncorrectable Error-with mostly Adobe Lightroom and Photoshop Use Attached Files
      My System SpecsSystem Spec


  2. Joined : Dec 2016
    Posts : 2
    Windows 10
       3 Weeks Ago #2

    I just ran Intelburntest at high and there were no problems.
      My System SpecsSystem Spec


  3. Joined : Jan 2016
    Posts : 516
    windows 10 Pro
       3 Weeks Ago #3

    WHEA error for a MCE fault
    This could point to hardware problem with your CPU but more often also motherboard software and monitoring software can cause this kind of BSODs.
    In this case it's an internal unclassified error, which means it's not publicly documented (which is ironic given it's "unclassified"). However, yes, it's clear you're dealing with an internal CPU fault and not one that could be generated by bus issues or any other external factor other than heat and voltage. Though make dead sure motherboard software isn't interfering; sometimes mobo software will generate CPU faults of this sort because of bugs in their CPU drivers.
    Other than that, no, there's really nothing else you can retrieve from this.

    source: WHEA error for a MCA fault

    Your Intel xtreme tuning drivers are from XtuAcpiDriver Thu Feb 26 13:51:57 2015 update to the latest version (or remove).
    If your are using other monitoring software etc. update these too.

    Update these older drivers.
    Lan network
    Realtek audio
    Intel storage driver
    Intel chipset
    from supportpage GIGABYTE - Moederbord - Socket 1150 - GA-Z97X-Gaming 3 (rev. 1.1)

    And
    Samsung Magician software
    Malwarebytes
    Acronis

    busenum Fri Aug 03 11:39:13 2012
    Driver Description: Entensys UserGate VPN Bus Enumerator
    Driver Update Site: Entensys - Internet Security Solutions
      My System SpecsSystem Spec


 


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