Windows 10: BSOD after install of Malabytes software

  1.    25 Dec 2016 #1

    BSOD after install of Malabytes software


    It just seems strange after months and many weeks of NO BSOD . .I installed a software program to monitor malware and ransom ware This malabytes 3.0 program when being installed the first problem I have is ( on my windows 10 but not windpows XP) is a digitaslly signed driver is required to properly install I ignored- installed ,, ran program removed a few dozen harmless malware to quarantine ..,, then the first web site I go to (msn edge browser).. when image is up on desktop as soon as I moved the mouse the laptop crashed with the blue screen and an unhappy smileface ..

    ten minutes later a another crash when a program was up and I was viewing ...

    I'm sure it is the newly installed program .. will monitor this further .....
    Attached Thumbnails Attached Thumbnails for malabytes tech support.JPG  
      My ComputerSystem Spec

  2.    25 Dec 2016 #2

    I have Malwarebytes 3.0 oon my Windows 10 Pro pc. I didn't see any of that on my pc. I basically have it setup as the previous Malwarebytes free version, as I use Bitdender Internet Security 2017 on my pc. I don't need any of the Malwarebytes stuff running in the background. Bitdefender has Anti-Ransomeware built into it and has had it since the 2016 versions. You just need to enable it.
    You could be getting the unsigned stuff, because your installing a older Malwarebytes 3.0 version or your pc's hardware doesn't support it.

    My pc's hardware is all newer. Within 1 1/2 years old.
    Skylake mobo & cpu.
    DDR4 ram
    RX 480 video card
    It could also be a conflict with your pc's antivirus software. In Malwarebytes settings turn off all the active stuff in it and restart your pc.
      My ComputerSystem Spec


  3. Posts : 12,292
    Windows 10 Pro
       25 Dec 2016 #3

    You could be getting the unsigned stuff, because your installing a older Malwarebytes 3.0 version or your pc's hardware doesn't support it.
    Neither is the case, more likely is the installation being blocked.
    Every version of Malwarebytes can be installed without any problem on very low spec systems (talking about a clean install)

    Ttodd0450, please post the scan logs by exporting the result.
    - In Malwarebytes, click on the left side on 'Reports'
    - Check the scan report
    - Click on the right side in the corner 'View report'
    - Click 'Export' in the left corner
    - You can choose between 2 options, copy and paste or save to a text file (whichever you prefer)
    - If you choose to save it as a text file, please upload the text file How to upload files
    - If you choose to copy and paste, please paste the result in your next reply.
      My ComputersSystem Spec

  4.    09 Jan 2017 #4

    two weeks now and not a single BSOD .. malwarebytes was the culprit .. and also unsigned digital drivers ...!!
      My ComputerSystem Spec


 

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