Windows 10: BSOD playing Battlenet games (i.e overwatch and hearthstone)

  1.    25 Dec 2016 #1

    BSOD playing Battlenet games (i.e overwatch and hearthstone)


    Hello so I have been getting a lot of BSOD when I tend to open battle.net. I was getting them with hearthstone and they kinda stopped and now I've getting them again while trying to install overwatch.
    I downloaded BlueScreenView and the problem is always the same and it has to do with the ntoskrnl.exe driver.
    I really don't know what to do it would be great if you could help me.
    Thank you
    BSOD playing Battlenet games (i.e overwatch and hearthstone) Attached Files
      My ComputerSystem Spec


  2. Posts : 5,089
    Windows 10 Pro X64 15063.138
       26 Dec 2016 #2

    Last dump indicates a problem with NNSStrm.sys.
    Code:
    BugCheck 50, {ffffbd83ec56f02c, 0, fffff80e69b76be0, 0}
    *** WARNING: Unable to verify timestamp for NNSStrm.sys
    *** ERROR: Module load completed but symbols could not be loaded for NNSStrm.sys
    Could not read faulting driver name
    Probably caused by : NNSStrm.sys ( NNSStrm+36be0 )
    This belongs to Panda Anti-virus. Try uninstalling Panda Anti-virus.
    Make sure Windows Defender and Windows Firewall are enabled.

    Run that way for awhile to test, see if that resolves the problem.
      My ComputersSystem Spec


 

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