Windows 10: BSOD playing Battlenet games (i.e overwatch and hearthstone)

  1.    25 Dec 2016 #1

    BSOD playing Battlenet games (i.e overwatch and hearthstone)

    Hello so I have been getting a lot of BSOD when I tend to open I was getting them with hearthstone and they kinda stopped and now I've getting them again while trying to install overwatch.
    I downloaded BlueScreenView and the problem is always the same and it has to do with the ntoskrnl.exe driver.
    I really don't know what to do it would be great if you could help me.
    Thank you
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,437
    Windows 10 Pro X64 17134.191
       26 Dec 2016 #2

    Last dump indicates a problem with NNSStrm.sys.
    BugCheck 50, {ffffbd83ec56f02c, 0, fffff80e69b76be0, 0}
    *** WARNING: Unable to verify timestamp for NNSStrm.sys
    *** ERROR: Module load completed but symbols could not be loaded for NNSStrm.sys
    Could not read faulting driver name
    Probably caused by : NNSStrm.sys ( NNSStrm+36be0 )
    This belongs to Panda Anti-virus. Try uninstalling Panda Anti-virus.
    Make sure Windows Defender and Windows Firewall are enabled.

    Run that way for awhile to test, see if that resolves the problem.
      My ComputersSystem Spec


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