BSOD playing Battlenet games (i.e overwatch and hearthstone)

afonzor97 · 25 Dec 2016

Hello so I have been getting a lot of BSOD when I tend to open battle.net. I was getting them with hearthstone and they kinda stopped and now I've getting them again while trying to install overwatch.
I downloaded BlueScreenView and the problem is always the same and it has to do with the ntoskrnl.exe driver.
I really don't know what to do it would be great if you could help me.
Thank you

Ztruker · 26 Dec 2016

Last dump indicates a problem with NNSStrm.sys.

Code:

BugCheck 50, {ffffbd83ec56f02c, 0, fffff80e69b76be0, 0}
*** WARNING: Unable to verify timestamp for NNSStrm.sys
*** ERROR: Module load completed but symbols could not be loaded for NNSStrm.sys
Could not read faulting driver name
Probably caused by : NNSStrm.sys ( NNSStrm+36be0 )

This belongs to Panda Anti-virus. Try uninstalling Panda Anti-virus.
Make sure Windows Defender and Windows Firewall are enabled.

Run that way for awhile to test, see if that resolves the problem.