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#11
Thanks for the additional help.
I checked that out. It advises to delete specific things in the registry. However, my further reading found that different Acronis programs leave different remnants on uninstall. I am unsure what was the original Acronis program. So I will create some back ups and give this a try.
However, the instructions on the link are not entirely clear. I did find a folder in the registry labeled Snapman at the location per the instructions and within in it is a string that has a data title with snapman in it, others not. So when they say "Delete all strings containing snapman keys from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services", not sure if I should delete the whole Snapman folder, or only the one string within the folder with snapman listed. One of the other strings has a data title "Acronis Snapshot Manager."