Windows 10: BSOD - Engineer Computer

  1.    21 Dec 2016 #1

    BSOD - Engineer Computer


    Hello Ten Forums.

    I have (yet again) another user who is getting BSOD's. they are maybe 1 every 1-2 weeks.
    he is not a power user, but an associate (so its more review than production).

    his PC is low on the RAM side of things (only 8gb) so i think it might be a memory dump.

    attached are the files.

    thanks,

    Craig

    MKE-EFIELE-Wed_12_21_2016_161821_16.zip
      My ComputerSystem Spec

  2.    21 Dec 2016 #2

    Craig,

    All signs are pointing towards nvlddmkm.sys being the culprit, this is the nvidia video driver. Your associate should perform a clean install of the latest nvidia driver.

    A clean install:



      My ComputerSystem Spec


 

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