Windows 10: Random BSOD Win 10 - different error messages Solved

  1.    20 Dec 2016 #1

    Random BSOD Win 10 - different error messages

    In the last 3 or 4 days, I've suddenly started having randon BSODs out of the blue (pun intended).

    The only thing I can think of is I added a PNY SSD which came with Acronis monitoring SW (which I've now disabled).

    I used to have BSODs due to a conflict between Bitdefender and MalwareBytes, but that seems to have resolved itslef due to updates on their part. Not sure if it suddenly came back.

    Error messages have been:
    System Service Exception - win32kbase.sys
    System Error Exception dxgmms2.sys
    SEE - memory management

    What I have done so far:
    CCleaner to clean up registry
    SFC /Scannow (no errors)
    CHKdsk /f - no errors
    dism.exe /online /cleanup-image/scanhealth as well as restorehealth (no corruption)
    Windows memory test - No issues

    I'm kinda stuck and could use some help

    Many Thanks
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,409
    Windows 10 Pro X64 17134.191
       20 Dec 2016 #2

    There is no dump in the zip file you uploaded so not much I can do to help.

    I did notice a lot entries like this in the event viewer log:

      Log Name: System
      Source: mbamchameleon
      Date: 2016-12-20T17:12:48.028
      Event ID: 61703
      Task: N/A
      Level: Information
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Dad-PC
    Mbamchameleon Failed to obtain file name information - C0000279
    Try disabling self-protection mode in Malwarebytes Anti-malware (Settings, Advanced settings). See what that does for you.
      My ComputersSystem Spec

  3.    20 Dec 2016 #3

    worth a try .

    Should I ahve done something different to get the dump file ?
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 6,409
    Windows 10 Pro X64 17134.191
       20 Dec 2016 #4

    Please make sure your PC is configured for small dump files:

    How to Configure Windows 10 to Create Dump Files on BSOD
      My ComputersSystem Spec

  5.    21 Dec 2016 #5

    Setting changed for mini dump as per your instructions.

    Will upload anyhting on next BSOD...of course it being Xmas, maybe it will never happen again
      My ComputerSystem Spec

  6. Ztruker's Avatar
    Posts : 6,409
    Windows 10 Pro X64 17134.191
       22 Dec 2016 #6

    That would be a fine gift indeed :)
      My ComputersSystem Spec

  7.    23 Dec 2016 #7

    So far looks like the Acronis monitoring sw was the culpprit. Once I stopped that, not a single BSOD for last 3 days. Hopefully have not hexed myself.

    Merry Xmas and Happy Holidays to everyone
      My ComputerSystem Spec


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