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#1
BSOD Win10 constantly crashing (culprit, ntoskrnl.exe?)
I was short on cash when my desktop PC died so I bought a chinese Mini PC with great specs and performance for its cost (Beelink BT7), unfortunately it keeps crashing (BSOD), it can be while I surf a webpage, watch a video online, watch a video on the pc, clicking on Cortana or doing something else. It's very random really. 30 secs after first boot up it crashed for the first time, it rebooted and it worked great for maybe 10 minutes before it went down again and then I started to figure out I had a problem. Since then I have:
- Updated Win10 Home which came with the unit (problem was still present)
- Installed Win10 Pro and updated it (crashed while configuring the unit before 1st boot up, after succesful boot up -> same problem as before)
- Re-Installed Win10 Pro (Same as above)
- Installed Win8.1 (All went fine until I started to use it and then -> BSOD)
- Installed Win10 (Home version 1607 Buid 14393.479) -> same problem, BSOD at random points
Other problem I've had which I believe to be linked to the main one is: While surfing using Chrome, I get the "Aw, Snap!" error often, never before had I experienced it. Firefox just crashes.
Trying to solve the problem I booted in safe mode, the unit works great there except for the no wifi/bt, audio and overall limited functionality. In Youtube and opened several (8+) videos using Chrome and no problem, in normal boot up I can more or less force a crash if I open just a few Youtube videos. I didn't get the "Aw, Snap!" error in SafeMode.
Last fresh install was yesterday before I went to work so the crash dumps are a few, but using BlueScreenView the offending program seems to be ntoskrnl.exe (caused by address ntoskrnl.exe+14a6f0).
I already gave it a shot at trying to locate the offending service/process that seems to be causing the problem and so far no luck, to be honest I'm new at this kind of thing so I'm requesting some help, I really don't want to try and send the unit back to China, something tells me it won't arrive and I'll lose my money.
PD1: I'll add the list of Services (net start), Processes (tasklist) and SVC (tasklist /SVC) that were running on Normal and SafeMode.
PD2: Forgot to mention I ran FurMark benchmark for graphics, Windows Memory Diagnostics for memory and I forget which other program for stressing CPU. No crash or problem when running them.
Last edited by kaelthasw3; 17 Dec 2016 at 17:03.