BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b


  1. PocketSam
    Posts : 1
    Ubuntu
       New #1

    BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b


    BSOD happens spontaneously with no visible reason.
    Windows 10 x64 Home for one language.
    I hope it wouldn't be a problem that it's a Russian Windows edition.

    I consider the reason of the BSOD is Adguard or Avast, but I'm a bit lack of BSOD crash analysis skills. I've tried to use Nirsoft BlueScreenViewm but it didn't help me a lot.
    Can you please give a link for a training manuals. Thanks.

    Attachment 114295
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  3. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #2

    Agree it looks like Avast is the cause:

    *** ERROR: Module load completed but symbols could not be loaded for aswStm.sys

    Completely uninstall Avast then run with the built-in Windows Defender for awhile and see if the problem is resolved. If yes then you can stay with Defender (this is what I use) or try a newer version of Avast or another AV program.
      My Computers
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