Windows 10: 5 BSOD in 5 days - nothing new installed

  1.    19 Dec 2016 #1

    5 BSOD in 5 days - nothing new installed


    hello to all,
    i'm new here so I hope I have posted correctly.
    I have had 5 bsods in 5 days and I have no idea why.
    I was simply writing a Word document each time.
    the last bsod happened after I walked away from my pc.

    hopefully I have correctly uploaded by dump files for you to check out. thanks for your help.
    Cheers,
    Funjunkie6
    (Windows 10 Home)
    5 BSOD in 5 days - nothing new installed Attached Files
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 4,723
    Windows 10 Pro X64 14393.969
       20 Dec 2016 #2

    When you run DM_Log_collector, it should generate a zip file with more files in it that you have in the zip you created manually and uploaded. Please upload the one it creates as I need to see the other files as well.
    Thanks
      My ComputersSystem Spec

  3.    20 Dec 2016 #3

    Ztruker said: View Post
    When you run DM_Log_collector, it should generate a zip file with more files in it that you have in the zip you created manually and uploaded. Please upload the one it creates as I need to see the other files as well.
    Thanks



    my mistake ... new file attached.
    thank you.
    5 BSOD in 5 days - nothing new installed Attached Files
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 4,723
    Windows 10 Pro X64 14393.969
       20 Dec 2016 #4

    Looks like the problem is caused by nvstor.sys.
    Code:
    MODULE_NAME: nvstor
    IMAGE_NAME:  nvstor.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  5355649b
    BUCKET_ID_FUNC_OFFSET:  7468
    FAILURE_BUCKET_ID:  0x133_DPC_nvstor!unknown_function
    BUCKET_ID:  0x133_DPC_nvstor!unknown_function
    PRIMARY_PROBLEM_CLASS:  0x133_DPC_nvstor!unknown_function
    This is part of the nVidia SATA driver. The one installed is dated 22/04/2014 4:04:03 AM. There is none newer that I can find. Your motherboard only has driver up to Windows 7, nothing for 8 or 10. I don't see any others available either, nor do I know where you got the ones currently installed, maybe they came with Windows 10.
      My ComputersSystem Spec

  5.    20 Dec 2016 #5

    interesting.

    1. does the nvstor.sys driver equate for my 5 bsods in 5 days
    2. given there are no updates for my m/board, do you think the bsods will continue
    3. why do Microsoft make the codes/errors so difficult to decipher

    thanks for your help.
      My ComputerSystem Spec

  6.    21 Dec 2016 #6

    From this post it appears that there are known issues with nvstor.sys and fortunately you can simply remove the nvstor drivers if you are not using them for software raid. Windows will instead use the default atapi.sys in its place.
      My ComputerSystem Spec

  7.    21 Dec 2016 #7

    thank you
      My ComputerSystem Spec


 

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