1.    14 Dec 2016 #1
    Join Date : Dec 2016
    Posts : 2
    Win 10

    Black Screen on laptop / Connection with monitor stops


    Hello,

    I have a Lenovo Z710 laptop. It has keyboard like THIS. On F9 key it you can turn on/off laptop screen. Do you know what Im talking about? Remember this for later. Also, I always use external 24" Dell monitor, 99% of time.

    I have the following problem. Every day, once or twice, out of nowhere my laptop screen goes black and my external monitor gets disconnected. I dont know the exact reason, but I think the issue might be with nVidia graphic card. I have 2 GPUs, as you can see in my specs info.

    But Im not sure. Every time I run a game with nVidia (Modern Combat 5), in just a matter of minutes, the game crashes. So that's why I always use integrated intel graphics. But the issues still happens. That's why Im not sure that nvidia card is the problem.

    Now that I described my problem to you, I would appreciate if someone can tell howcould I diagnose the problem??

    Regards
      My ComputerSystem Spec
  2.    14 Dec 2016 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,576
    Windows 10 Pro X64 16299.125

    Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My ComputersSystem Spec
  3.    15 Dec 2016 #3
    Join Date : Dec 2016
    Posts : 2
    Win 10
    Thread Starter

    Here is .zip file
      My ComputerSystem Spec
  4.    15 Dec 2016 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,576
    Windows 10 Pro X64 16299.125

    You appear to have a illegal installation of Windows 10 and cracked software. Please correct this by installing and activating a legal copy. If you then get any BSODs, run DM_Log_collector and upload the zip file and I'll be happy to take a look at it.
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
External Monitor and Laptop Monitor Screen Resolution Issue
I have a dell laptop that has 1920x1080 resolution. However, i connect it to an external monitor that has 1920x1200 resolution. Basically almost everything i do is on my external monitor which acts as my main primary screen. Thus i do sometimes...
Graphic Cards
Black screen after turning monitor off and on
Hello all I have a desktop PC, running windows 10 video card NVIDIA GTX 750Ti driver 364.72 (newest) Dual Monitor : BENQ connected with Digital Port HP connected with DVI
General Support
Solved Both laptop screen and external monitor go black
I have the new Acer Aspire laptop and a TV which I use as a monitor. They have worked together very happily some time now. But yesterday I had to do a forced shutdown when the start button would not work and the TV screen shrank in size and there...
Installation and Upgrade
After using HDMI cable to tv, monitor on laptop black
I have been using HDMI cable from laptop to tv without problem. However, since updating to Windows 10 whenever I use HDMI cable, after disconnecting my laptop screen is black, it is as though it does not recognize it's own monitor. I have had to...
Graphic Cards
Solved Monitor goes to sleep when screen has lot of black.
Hello, First of all, I can't remember when and how this started, but definitely after upgrading from Windows 8.1 to Windows 10 Pro. So, my screen (Acer LCD, connected to GTX 560 with 1 meter DVI cable) started going black (power light on,...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 10:50.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums