Windows 10: BSOD driver_page_fault_in_freed_special_pool atikmdag.sys Solved

  1. Posts : 3
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       12 Dec 2016 #1

    BSOD driver_page_fault_in_freed_special_pool atikmdag.sys

    So I had an XFX R9 270x video card which started to die, Windows would not boot fully and when it sometimes would the screen would go black or all sorts of colors/patterns and then just hang there and not be responsive via network, ping, remote desktop, etc. I thought maybe the PSU wasn't providing enough power so I found an EVGA 750W PSU on sale and bought that but the problem persisted so I figured it was the GPU.

    So I bought a new MSI RX 470 Gaming X 8GB for an excellent price, installed it and everything worked fine. The next day I went to play Call of Duty Infinite Warfare and the computer crashed with an "Out of Memory" error. So I closed all programs other than Call of Duty and tried again and this time I got a "VIDEO_TDR_ERROR" error. So I looked up the error and a lot of people recommended doing a super clean uninstall using Guru3D Driver Sweeper which I did and then reinstalled the latest drivers from AMD's site.

    After that Call of Duty played fine and the computer was fine for the next day or so but then today I've gotten two crashes with the error "DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL" and I was just working, not gaming or watching video or anything. The only thing I can think of that I had open both times was Chrome but can that cause this type of crash? Since then I haven't run chrome and just left the PC running and it so far hasn't happened again.

    I also ran FurMark and didn't experience any artifacts, crashes or excessive heat, etc.

    Anyway, that's the story. I've attached the zip file from DM Log Collector and would super appreciate any help or insight anyone may have.

    Thank you!
      My ComputerSystem Spec

  2. Posts : 13,517
    Windows 10 Pro
       13 Dec 2016 #2

    Hi Maniac9978,

    Welcome to the 10forums :)

    The only thing I can think of that I had open both times was Chrome but can that cause this type of crash?
    Chrome had caused various of crashes in the past, though the reason for it is unknown to me.
    Please try the following:
    Please disable hardware acceleration in chrome if it is enabled
    1. In the right upper corner, click on and choose settings.
    2. Scroll below and click on 'advanced settings', scroll all the way to the end of the settings.
    3. In the part 'system' is the option to enable/disable hardware acceleration.
    4. If this option is enabled disable it
      My ComputersSystem Spec

  3. Posts : 3
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
    Thread Starter
       13 Dec 2016 #3

    Thank you, I appreciate the reply! I will make that change and see how it goes and update this thread once I know more.
      My ComputerSystem Spec

  4. Posts : 3
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
    Thread Starter
       20 Dec 2016 #4

    Disabling that option in Chrome seemed to fix my problem. Thank you for your help!
      My ComputerSystem Spec

  5. Posts : 13,517
    Windows 10 Pro
       20 Dec 2016 #5

    Glad to hear :)
      My ComputersSystem Spec


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