Windows 10: BSOD - Fresh Windows 10 64 Bit Install - Maybe Hardware problems

Page 1 of 2 12 LastLast

  1. Posts : 16
    Windows 10 Home 64 Bit OEM
       12 Dec 2016 #1

    BSOD - Fresh Windows 10 64 Bit Install - Maybe Hardware problems


    Fresh install of Windows 10 Home 64 Bit
    4 year old computer, may need some hardware upgrades.

    BSODs can occur whenever, usually when playing a game (TERA). But can also randomly happen whilst browsing or installing windows updates.

    I'd like to deduce what hardware problems are occurring so I can replace them. Obviously would like to not have to replace everything.

    Any insights would be fantastic!

    DESKTOP-OEIV4D2-Tue_13_12_2016_155040_38.zip
    Last edited by JaydenH; 13 Dec 2016 at 23:02.
      My ComputerSystem Spec

  2.    12 Dec 2016 #2

    Please use the BSOD posting instruction to provide the Dumpfile BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec


  3. Posts : 16
    Windows 10 Home 64 Bit OEM
    Thread Starter
       12 Dec 2016 #3

    lifetec said: View Post
    Please use the BSOD posting instruction to provide the Dumpfile BSOD - Posting Instructions - Windows 10 Forums
    (Removed incorrect attachment reference)
    Last edited by JaydenH; 13 Dec 2016 at 23:01.
      My ComputerSystem Spec


  4. Posts : 16
    Windows 10 Home 64 Bit OEM
    Thread Starter
       12 Dec 2016 #4

    (Removed incorrect attachment reference)
    Last edited by JaydenH; 13 Dec 2016 at 23:00.
      My ComputerSystem Spec


  5. Posts : 16
    Windows 10 Home 64 Bit OEM
    Thread Starter
       12 Dec 2016 #5

    So sorry I must've cut off the command prompt process before, here is the full report generated by the log collector
    DESKTOP-OEIV4D2-Tue_13_12_2016_155040_38.zip

    Additionally, I had crashes before I did a windows recovery setting reset relating to the "ntfs.sys" on top of the ones provided in the dump reports, haven't seen a "ntfs.sys" crash since. My point is the "file path" always seems to keep changing of what causes the crashes in the report. The dump reports provided are only ones since the recover.
    Last edited by JaydenH; 13 Dec 2016 at 23:01.
      My ComputerSystem Spec

  6.    13 Dec 2016 #6

    You are still on a early build of windows 10 Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.161024-1825)

    Update your system to the latest build and install all windows updates.
    This will improve the stability of your system and if your lucky may even stops the BSODs.
      My ComputerSystem Spec


  7. Posts : 16
    Windows 10 Home 64 Bit OEM
    Thread Starter
       13 Dec 2016 #7

    UPDATE:

    Tried using Windows update to install the Windows 10 Anniversary Version 1607 - It downloaded, asked to reboot to install, and failed 25% into the process of installing on boot (sorry I didn't capture the error code)

    Started downloading the update with "Media Creation Tool" and using this tutorial http://www.yourwindowsguide.com/2016...indows-10.html "Method 1" - Once again it downloading fully and I went to install and the "SetupHost.exe" crashed.

    Faulting application name: SetupHost.exe, version: 10.0.14393.0, time stamp: 0x57899999
    Faulting module name: ntdll.dll, version: 10.0.10586.672, time stamp: 0x580ee321
    Exception code: 0xc0000374
    Fault offset: 0x00000000000ee6fc
    Faulting process ID: 0x17cc
    Faulting application start time: 0x01d2554d4be349de
    Faulting application path: C:\$WINDOWS.~BT\Sources\SetupHost.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report ID: 4b391710-bc34-4d65-94b4-8a35f2541d55
    Faulting package full name:
    Faulting package-relative application ID:
    Now I'm doing "Method 2" from the tutorial and downloading the ISO, and will try and install from that file... I'll let you know how it goes.
      My ComputerSystem Spec


  8. Posts : 16
    Windows 10 Home 64 Bit OEM
    Thread Starter
       15 Dec 2016 #8

    So after downloading the ISO to my computer, I tried installing the update. The machine reboots gets to about 25% again, then restores windows to the previous build, boots back up and gives me this error message.

    Click image for larger version. 

Name:	Capture.PNG 
Views:	3 
Size:	12.4 KB 
ID:	113632

    I started doing some googling about this error, but seemingly it points to hardware potentially being a factor. I'm yet to follow any tutorials to try and solve this new error because I'm feeling a little frustrated and demotivated.

    Any advice from this point would be incredible! Thanks in advance
      My ComputerSystem Spec

  9.    15 Dec 2016 #9

    Install all the windows 10 drivers from the supportpage of your mobo http://www.asrock.com/mb/Intel/Z68%2...oad&os=Win1064
    Update the intel smart connect, your driver is from 2012, look under utilities

    Try to install the windows 10 update on a as clean system as can be, use only keyboard and mouse if it is possible ps-2 connected , remove the Razar devices, all the connected usb devices etc.
      My ComputerSystem Spec


  10. Posts : 16
    Windows 10 Home 64 Bit OEM
    Thread Starter
       23 Dec 2016 #10

    Hi,

    It looks as though I was able to update my windows to the latest version with your advice. Thank you.

    My computer has proven more stable, but my graphics driver seems to be still causing issues. Here is my updated report: DESKTOP-OEIV4D2-Fri_23_12_2016_155712_59.zip

    Any ideas on what the next problem could be caused by?
      My ComputerSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
I was experiencing a BSOD during Windows 10 Pro x64 installation on a freshly built computer, the installation would get to 80% 100% and BSOD with a variety of errors, mostly IRQL_NOT_LESS_OR_EQUAL After about 10 attempts with different...
Hey all, First post here. Apologies if I mess something up. :o Going to include all of the information I can at the top and work from there. Current build: Intel Core i7-5820K, EVGA GeForce GTX 980 Ti, Fractal Design Define R5 (Black) -...
I have installed W10 on one HD via the upgrade method and then managed to get the updates ok. A couple of days later I decided to create a completely new fresh install on another HD. This went in ok but when I try to get the updates for this the...
This is on an old eMachines M6805 laptop that originally came with XP 32-bit. I put a fresh install of Windows 7 32-bit on it which ran fine. I then upgraded that to Windows 10 32-bit. The first time it booted up I was able to log in but got a...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 21:06.
Find Us