1.    11 Dec 2016 #1
    Join Date : Dec 2016
    Posts : 2
    windows 10

    BSOD when playing game The Witcher 3


    Hello TenForums,

    Everytime I get into a game my computer freezes and blue screens with the error message "Machine Check Exception". Please can someone help me out?

    Many thanks.

      My ComputerSystem Spec
  2.    13 Dec 2016 #2
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    Dumpfiles is
    Code:
      BugCheck 9C, {0, fffff802e8134ba0, 0, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KxMcheckAbort+7b )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MACHINE_CHECK_EXCEPTION (9c)
    A fatal Machine Check Exception has occurred.
    WHEA error for a MCE fault


    This could point to hardware problem with your CPU but more often also motherboard software and monitoring software can cause this kind of BSODs.
    In this case it's an internal unclassified error, which means it's not publicly documented (which is ironic given it's "unclassified"). However, yes, it's clear you're dealing with an internal CPU fault and not one that could be generated by bus issues or any other external factor other than heat and voltage. Though make dead sure motherboard software isn't interfering; sometimes mobo software will generate CPU faults of this sort because of bugs in their CPU drivers.
    Other than that, no, there's really nothing else you can retrieve from this.

    source: WHEA error for a MCA fault
    Update these older/outdated drivers:

    e1d65x64 Tue Nov 24 20:17:26 2015
    Driver Description: Intel Pro/1000 Network Adapter driver
    Driver Update Site: Drivers & Software

    gdrv Thu Jul 04 06:27:55 2013
    Driver Description: Gigabyte Easy Saver - mobo power utility driver
    Driver Update Site: GIGABYTE - Support - Downloads - Motherboard


    HWiNFO64A Tue Mar 31 11:51:32 2015 = Hardwareinfo
    TeeDriverW8x64 Tue Jul 28 19:35:42 2015 = Intel manegement driver
      My ComputerSystem Spec
  3.    14 Dec 2016 #3
    Join Date : Dec 2016
    Posts : 2
    windows 10
    Thread Starter

    Quote Originally Posted by lifetec View Post
    Dumpfiles is
    Code:
      BugCheck 9C, {0, fffff802e8134ba0, 0, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KxMcheckAbort+7b )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MACHINE_CHECK_EXCEPTION (9c)
    A fatal Machine Check Exception has occurred.
    WHEA error for a MCE fault


    This could point to hardware problem with your CPU but more often also motherboard software and monitoring software can cause this kind of BSODs.


    Update these older/outdated drivers:

    e1d65x64 Tue Nov 24 20:17:26 2015
    Driver Description: Intel Pro/1000 Network Adapter driver
    Driver Update Site: Drivers & Software

    gdrv Thu Jul 04 06:27:55 2013
    Driver Description: Gigabyte Easy Saver - mobo power utility driver
    Driver Update Site: GIGABYTE - Support - Downloads - Motherboard


    HWiNFO64A Tue Mar 31 11:51:32 2015 = Hardwareinfo
    TeeDriverW8x64 Tue Jul 28 19:35:42 2015 = Intel manegement driver
    hello lifetec ,

    //that mean i cannot do anything in this case, right ?
    I have remove gigabyte app / HWinfo and update LAN + Intel management.
    but still getting that crash without reason , tried tracking on event viewer but no clue. Just the witcher 3 my PC had that problem, another game is fine (playing over 2-4 hours)

    anyway, thank you for your help, i will keep looking on my CPU then (maybe overclocking is not good for this game)
      My ComputerSystem Spec
  4.    14 Dec 2016 #4
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    anyway, thank you for your help, i will keep looking on my CPU then (maybe overclocking is not good for this game)
    Yes overclocking can cause this kind of bugcheck also.

    You can test your processor with this intel tool.
    CPU Stress Tests:
    Only need to run 1 or 2 of the tests under most circumstances. I haven't used any of the tests myself, so I listed all that I was able to find.
    - Intel Processor Diagnostic Tool (works in Windows)
    Download IntelĀ® Processor Diagnostic Tool
      My ComputerSystem Spec

 


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